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  • 1 Post By markbc
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  1. Thread Author  Thread Author    #1  

    Default Samsung Galaxy S4 - won't switch on at all!

    My son's S4 has just stopped working! I have one as well so we swapped batteries, his battery works fine in mine but my fully charged battery doesn't make a difference in his. It doesn't even appear to be charging when plugged in - just looks completely dead. He got his phone virtually the day it was released on the O2 network (mines on Virgin and only a couple of days younger).

    Does anyone have any ideas?

    TIA
  2. #2  
    Golfdriver97's Avatar

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    Default Re: Samsung Galaxy S4 - won't switch on at all!

    Quote Originally Posted by TiggerB View Post
    My son's S4 has just stopped working! I have one as well so we swapped batteries, his battery works fine in mine but my fully charged battery doesn't make a difference in his. It doesn't even appear to be charging when plugged in - just looks completely dead. He got his phone virtually the day it was released on the O2 network (mines on Virgin and only a couple of days younger).

    Does anyone have any ideas?

    TIA
    Welcome to the forums!
    I would suggest taking it back. It sounds like there is a problem hardware wise involving the power button.

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  3. Thread Author  Thread Author    #3  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    Hi people im TiggerB's son

    What happened is i knew it was low on battery and had plugged it into my computer to charge, but i had forgotten the fact that if you actually carry on using it while its charging it uses more power than it can get from charging, so as i was playing on it all of a sudden it just turned off, and since then it just hasnt come back on. Even when plugged in to charge the phone is lifeless, there is no battery charging graphic or anything so i think it must be something more than just the power button.
  4. #4  
    markbc's Avatar

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    Default Re: Samsung Galaxy S4 - won't switch on at all!

    Agree with Golf, this may be hardware like the power switch or perhaps usb port. (but it should still turn on if it were usb!!!)

    Only thing I could recommend:

    0. check the contacts between the phone and battery
    1. check your charging cable and your (wall) charger as well.
    2. plug the working phone into the charger cable/charger and see if it switches to charge.
    3. Replace cable and or charger if they don't appear to be connecting or charging correctly,
    4. If they do seem to be working well, try turning the phone on while connected to the charger
    5. If that does not work, make sure the dead phone has a reasonably charged battery (> 30%) (yours!) and then try starting it /placing it into the recovery mode.
    -do a reset by Pressing and holding the Volume up + Power + Home buttons simultaneously. See if you can get the Samsung logo to appear.
    - If you can, release the buttons and you should be in the stock recovery. (You can reset the phone or just restart at this point).
    6. If the cable check and trying to get back to recovery both don't work, then I would recommend returning it to store for servicing or replacement as well.

    Good Luck!
    Thanked by 2:
    Golfdriver97 likes this.
  5. #5  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    I have had the same problem twice. Mine was from using a charger i bought off ebay (Clearly not reliable). the first time it happened i sent it away and they just flashed the whole thing and gave it back. it happened again this morning but i found an easier solution. all i did was hold in the power button until the samsung screen came up, as soon as this comes up start tapping the button next to the home button, continue tapping this as fast as you can until you reach the home screen. this will put you in safe mode. it should work from there. it worked for mine. let me know if it fixed your problem
  6. #6  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    I find myself with the same problem this morning. Phone was dead. Plugged it in to charge for a few hours, and now I checked it and it won't turn on or show any life at all. TiggerB, what was your resolution?
  7. #7  

    Unhappy Re: Samsung Galaxy S4 - won't switch on at all!

    My phone died this morning showing the same issues. At first an OS warning message came up and the phone told me to swipe to continue so I did. I made a few phone calls then 20 mins later I swiped the screen to make another call and the phone switched off. I cant even charge the phone or switch it on... what are your suggestions please?? ok 10 mins after this post, the phone switches on but comes up with the message"warning battery level is too low" with a flashing yellow triangle, it also said that charging has been paused due to this problem.. what is happening?
    INSTxNZA likes this.
  8. #8  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    This happened to my bf's s4 this morning has anyone figured out how to fix it yet?
  9. #9  
    Delo773's Avatar

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    Default Re: Samsung Galaxy S4 - won't switch on at all!

    I'm not a phone scientist but I would just return the phone back than to later face more issues in the future. But anyways hope the issue got resolved.

    samsung > apple
    note 3 > iphone
  10. #10  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    My bf's s4 is second hand from a family member and pretty old so I don't think they'd take it :/
  11. #11  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    The simultaneous *Volume +, power button & home button* worked for me, i also had the same problem just make sure to charge the phone as soon as it turns on
  12. #12  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    Quote Originally Posted by Nicky Healy Jennings View Post
    My phone died this morning showing the same issues. At first an OS warning message came up and the phone told me to swipe to continue so I did. I made a few phone calls then 20 mins later I swiped the screen to make another call and the phone switched off. I cant even charge the phone or switch it on... what are your suggestions please?? ok 10 mins after this post, the phone switches on but comes up with the message"warning battery level is too low" with a flashing yellow triangle, it also said that charging has been paused due to this problem.. what is happening?
    Press the Home, Power and Volume up button at the same time and it should reboot automatically
  13. #13  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    It worked for me but should I reset my s4? or just use it as usual?
  14. #14  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    The same thing just happened to me a couple hours ago. Was using my phone with about 27% left and it suddenly shut down, tried to switch it on but it took a couple tries before the Samsung startup logo flashed and then went black again. Went home and tried charging, could charge but still could not turn on (same old start up logo flash and then goes black). After an hour, I switched off the charger and tried to reboot it, take out battery etc etc but now it simply remains black.

    HELP! First time this has happened, it's only three months old. Had some issues with auto shut down (like maybe five times the past few months) but could always turn it on again.
  15. #15  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    Do u know how to boot into recovery? This happened to me too. Unfortunately you'll have to do a factory reset but most things apps etc should sync up with Google/Samsung account

    Posted via Android Central App
  16. #16  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    I just got the same problem....holding the power button, volume up, and home doesn't work...just causes the samsung screen to show up for a second and then goes black again. This is extremely frustrating especially knowing I cannot even reset the phone and get rid of my data in case I wanted to get rid of the phone.

    No matter what I can't turn the phone on and plugging it in doesn't do anything. Please help.
  17. #17  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    The same is here. My phone works and charges well until it turns off because of battery. Once it happens I have to perform voodoo dance to make it charging. Connecting the original charger doesn't take effect and I need to connect / disconnect the charger and install/uninstall the battery tens of times before it starts charging. So I'm trying to keep my phone turned on and charge it before it turns off, but my biggest fear is that one day my Voodoo Dance will stop working and the phone will finally die.
  18. #18  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    Same with me
    Mine just got sent off to samsung will le you know what the outcome is...
  19. #19  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    Quote Originally Posted by Rikki Wallace View Post
    Same with me
    Mine just got sent off to samsung will le you know what the outcome is...
    Hey, did you ever get to the bottom of this issue? My S4 is doing exactly the same!

    Kind regards.
  20. #20  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    what is your solution for this? had the exact problem. thanks
  21. #21  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    My S4 mini died yesterday... but what I find a little disturbing is that I bought this phone EXACT one year ago. This is making me kinda paranoid
    I can't just take it back because I rooted the phone and had CM12 (Lollipop preview) installed which was working fine for about two weeks. So that's where my Samsung life ends at the moment. Switching to my backup-LG G2... leaving me sad because I loved my SGS4mini
  22. #22  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    My galaxy S4 wont turn on either. I relized it turned on but it didn't on the screen. What I mean is when I press and hold the power button, it buzzes, and the sound of T-Mobile goes off and then my ringtone and even my alarm went off, but it never shows it on screen. it turns on as a system and it doesn't turn on, on my phone screen. so I guess this is a wire problem?? please help me I have important information in my phone and I will need it soon. if this happened to u and there was a solution comment on here.
  23. #23  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    Take back off. remove battery. blow on gold connectors parts..I know but it works. Replace battery. Replace cover. It should vibrate and show the level of the battery charged. Press on. It should vibrate and come on. I have a rather new Galaxy 4 and it does this from time to time. Hope this helps :-)
  24. #24  

    Thumbs up Re: Samsung Galaxy S4 - won't switch on at all!

    Your solution worked. I took the battery out wiped off the contacts on the battery and phone and now my phone turns on and works normal.
    Thank you.
  25. #25  

    Default Re: Samsung Galaxy S4 - won't switch on at all!

    Cleaning the gold connectors on the battery worked for us too! Thank you so much for sharing! My hubby was about to go bananas without his phone!!

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