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  • 1 Post By dwboston
  1. Thread Author  Thread Author    #1  

    Default com.android.phone crashing after 4.4

    Hello all. Phone had been working fine until the last 4.4 update. Now every time on reboot I get the message com.android.phone was phone force closed (or something like that). Phone seems to work fine otherwise, except that sometimes I am unable to switch wifi on and widgets seem to longer to load on first boot. Anyone else noticing something like this? Thanks.

    Edit: By the way, after noticing these errors, I wiped the phone through recovery and still got the same error on boot up.
  2. #2  
    Golfdriver97's Avatar

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    Default Re: com.android.phone crashing after 4.4

    That is strange...
    I take it you wiped cache?

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  3. #3  

    Default Re: com.android.phone crashing after 4.4

    Quote Originally Posted by jokarak View Post
    Hello all. Phone had been working fine until the last 4.4 update. Now every time on reboot I get the message com.android.phone was phone force closed (or something like that). Phone seems to work fine otherwise, except that sometimes I am unable to switch wifi on and widgets seem to longer to load on first boot. Anyone else noticing something like this? Thanks.

    Edit: By the way, after noticing these errors, I wiped the phone through recovery and still got the same error on boot up.
    From another post in this forum: Galaxy S4 Google Play edition - official Android 4.4 Kit Kat is rolling out now

    "You can fix that problem by going to Settings --> Apps and click on the menu on top right corner and reset app preferences."
    srkmagnus likes this.
  4. #4  
    srkmagnus's Avatar

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    Default Re: com.android.phone crashing after 4.4

    Quote Originally Posted by dwboston View Post
    From another post in this forum: Galaxy S4 Google Play edition - official Android 4.4 Kit Kat is rolling out now

    "You can fix that problem by going to Settings --> Apps and click on the menu on top right corner and reset app preferences."
    Thanks for the reference. OP, did you try that fix?
  5. #5  

    Default Re: com.android.phone crashing after 4.4

    I am having the same issue as the OP. Tried the app preference reset with no improvement. I also have a problem with the phone blanking the screen as I place or receive a call (normal behavior), but not allowing me to unblank the screen with a press of the power button to get to the dial-pad or place the phone on speaker (or even hang up). This all worked under 4.3. Now the phone is pretty unusable as a phone. I have done a 'factory reset', along with the app preferences reset. Does anyone have another solution, or is there a way to go back to 4.3?

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