1. Jesse Nandra's Avatar
    Hey all

    We just got a GS4 Mini for my mum yesterday, and today she noticed a little black mark on the bezel of the phone just next to where the lock button is, It seems to be a speck of something inside the phone under the glass, so I can't wipe it off.

    Of course she isn't too happy with that, seeing as the phone is brand new. If it was my phone I wouldn't be too happy with it either, it stands out because of the white frost colour. I have attached a picture.

    Do you think I should give samsung a call and see if they will replace this.

    I registered the warranty with 'my galaxy' yesterday, but the app continuously crashes/hangs now for some reason so I uninstalled it. I bought the phone from eBay, won it on an auction, the phone is an unlocked European model - the 4G model.

    Thanks
    Attached Thumbnails Tiny black mark on SG4 Mini Bezel-image.jpg  
    05-21-2014 07:47 AM
  2. George H Martin's Avatar
    Hey all

    We just got a GS4 Mini for my mum yesterday, and today she noticed a little black mark on the bezel of the phone just next to where the lock button is, It seems to be a speck of something inside the phone under the glass, so I can't wipe it off.

    Of course she isn't too happy with that, seeing as the phone is brand new. If it was my phone I wouldn't be too happy with it either, it stands out because of the white frost colour. I have attached a picture.

    Do you think I should give samsung a call and see if they will replace this.

    I registered the warranty with 'my galaxy' yesterday, but the app continuously crashes/hangs now for some reason so I uninstalled it. I bought the phone from eBay, won it on an auction, the phone is an unlocked European model - the 4G model.

    Thanks
    Samsung wont fix this under warranty. 2 reasons:

    1. It doesn't affect usage.
    2. You brought it off eBay. (not first owner)
    06-19-2014 09:32 AM

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