1. AC Question's Avatar
    Hi there

    I recently cracked my S4 mini and have opted to get a new one.
    I did the backup using Samsung Kies and I also made sure that I had synced everything with my Sansung and Google account.

    I now have the new device but am not sure how I get the backed up data onto my new device?

    Please can someone assist?
    I still have the old phone with everything on it if that helps?
    07-09-2014 07:00 AM
  2. Madd54's Avatar
    Hi there

    I recently cracked my S4 mini and have opted to get a new one.
    I did the backup using Samsung Kies and I also made sure that I had synced everything with my Sansung and Google account.

    I now have the new device but am not sure how I get the backed up data onto my new device?

    Please can someone assist?
    I still have the old phone with everything on it if that helps?
    I think you should be able to add another device on Kies. Give it a different name, like ____2 and it should allow you to restore to a new device.

    Sent from my SM-N9005 using Tapatalk Pro
  3. anon8380037's Avatar
    Hi there

    I recently cracked my S4 mini and have opted to get a new one.
    I did the backup using Samsung Kies and I also made sure that I had synced everything with my Sansung and Google account.

    I now have the new device but am not sure how I get the backed up data onto my new device?

    Please can someone assist?
    I still have the old phone with everything on it if that helps?
    I think you should be able to add another device on Kies. Give it a different name, like ____2 and it should allow you to restore to a new device.

    Sent from my SM-N9005 using Tapatalk Pro
    07-09-2014 09:07 AM

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