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  1. Thread Author  Thread Author    #1  

    Default Restoring a Nandroid backup from External SD card: Files not found?

    I made a nandroid backup of my phone before shipping it off for a repair. I have it back now and want to restore my nandroid backup I had on the External SD card, but when I went to the Clockwork Recovery Mod portion on the card and selected the backup there, I got a message saying "Files not found". Any ideas as to what I can do?

    It's Philz Touch Recovery if that makes any difference.
  2. #2  

    Default Re: Restoring a Nandroid backup from External SD card: Files not found?

    I ran into this, too. Try this:

    Boot into recovery, and create a NEW nandroid backup. Then boot normally, and use a file explorer (or connect the phone to a PC) and find the folder where Philz put the new backup folder. Copy the OLD backup folder to the same location. Then reboot back into recovery. Philz should find it in the new location.

    To be more specific. I use TWRP, so the folder names may be different, but the concept is the same. My nandroid backups are in a folder structure that looks like this:

    (root)
    -------- TWRP
    ------------- BACKUPS
    -------------------- 541ee25a
    -------------------------- Backup folder 1 (whatever I named it)
    -------------------------- Backup folder 2
    -------------------------- Backup folder n.....

    Copy your old backup folder so it's inside the folder 541ee25a (in my case), at the same level as Backup folder 1, etc.
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    UJ95x and Fleetknight like this.
  3. #3  
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    Default Re: Restoring a Nandroid backup from External SD card: Files not found?

    Quote Originally Posted by meyerweb View Post
    I ran into this, too. Try this:

    Boot into recovery, and create a NEW nandroid backup. Then boot normally, and use a file explorer (or connect the phone to a PC) and find the folder where Philz put the new backup folder. Copy the OLD backup folder to the same location. Then reboot back into recovery. Philz should find it in the new location.

    To be more specific. I use TWRP, so the folder names may be different, but the concept is the same. My nandroid backups are in a folder structure that looks like this:

    (root)
    -------- TWRP
    ------------- BACKUPS
    -------------------- 541ee25a
    -------------------------- Backup folder 1 (whatever I named it)
    -------------------------- Backup folder 2
    -------------------------- Backup folder n.....

    Copy your old backup folder so it's inside the folder 541ee25a (in my case), at the same level as Backup folder 1, etc.
    ^ This ^
    For some reason, even with TWRP, some folders don't show unless you move them into a new one or move them up a level.

    Posted via Android Central App
    Everything in this post is 100% accurate...I think

    R.I.P. Motorola...and what could have been the best smartphone line ever
  4. Thread Author  Thread Author    #4  

    Default Re: Restoring a Nandroid backup from External SD card: Files not found?

    A few questions on that:

    -Do I create the new backup on my external sd card?

    -A file explorer won't work without root will it? I unrooted with SuperSU and factory reset my phone before shipping it off but it still had Philz Recovery on it. I haven't even done anything with the phone since I got it except to boot into recovery to try and restore the Nandroid backup. Also, my computer doesn't ever recognize my phone.


    I Google'd around and but I didn't think that my recovery would save on my internal storage since the backup was made external (I only had around 1.5GB internal storage before I made the nandroid and then factory reset).
  5. #5  

    Default Re: Restoring a Nandroid backup from External SD card: Files not found?

    Either internal or external. Wherever you want your future backups to go.

    These files are not in the system partition, so any file explorer should work, even if you're not rooted.
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

    If I've helped you, please click the "Thanks" button.

    Have a Galaxy S3? Click here ==> Everything you wanted to know about your Galaxy S3
    Thanked by:
    Fleetknight likes this.
  6. Thread Author  Thread Author    #6  

    Default Re: Restoring a Nandroid backup from External SD card: Files not found?

    Quote Originally Posted by meyerweb View Post
    Either internal or external. Wherever you want your future backups to go.

    These files are not in the system partition, so any file explorer should work, even if you're not rooted.
    Ok I just booted up and used the stock Galaxy S4 file finder and it shows the new clockwork backup saved to the external SD card in the same folder as the old one. There's another folder for clockwork backup located in storage/emulated/0 on the phones memory, but it has no backup files in it.

    So where should I move the backup files to get a nandroid restore?
    Last edited by Fleetknight; 02-01-2014 at 06:06 PM.
  7. #7  

    Default Re: Restoring a Nandroid backup from External SD card: Files not found?

    I don't run CWM, so I'm not sure what the file structure is. Can you list it, as I did for TWRP above, and point out your new and older backup folders?

    Thanks.
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

    If I've helped you, please click the "Thanks" button.

    Have a Galaxy S3? Click here ==> Everything you wanted to know about your Galaxy S3
  8. Thread Author  Thread Author    #8  

    Default Re: Restoring a Nandroid backup from External SD card: Files not found?

    Quote Originally Posted by meyerweb View Post
    I don't run CWM, so I'm not sure what the file structure is. Can you list it, as I did for TWRP above, and point out your new and older backup folders?

    Thanks.
    For me it's

    External SD card
    -------- clockworkMod
    ------------- backup
    --------------------1970-07-29.13.27.43_JDQ39.m919....(The old backup)
    --------------------1970-01-01.22.41.24_JDQ39.M919... (The new backup)
  9. #9  

    Default Re: Restoring a Nandroid backup from External SD card: Files not found?

    Well, I'm stumped then. If the old and new are in the same folder, I don't know why CWM won't see it. With TWRP, my old backup was in a different folder, and copying into the same one (backup, in your case) made it visible.

    Are the 1970-0x-xx..... entries above folders or files? If they are folder, this might be worth a try:

    Copy both your backups (heck, I'd copy the entire folder structure above) to you PC, so you don't lose anything. The open the 1970-01-01 folder (the new backup) on your phone, and delete all the files. Then copy all the files from the 1970-07-29 folder (the old backup) into the 1970-01-01 folder.

    See if CWM will restore the old backup from the new folder.
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

    If I've helped you, please click the "Thanks" button.

    Have a Galaxy S3? Click here ==> Everything you wanted to know about your Galaxy S3
  10. Thread Author  Thread Author    #10  

    Default Re: Restoring a Nandroid backup from External SD card: Files not found?

    Quote Originally Posted by meyerweb View Post
    Well, I'm stumped then. If the old and new are in the same folder, I don't know why CWM won't see it. With TWRP, my old backup was in a different folder, and copying into the same one (backup, in your case) made it visible.

    Are the 1970-0x-xx..... entries above folders or files? If they are folder, this might be worth a try:

    Copy both your backups (heck, I'd copy the entire folder structure above) to you PC, so you don't lose anything. The open the 1970-01-01 folder (the new backup) on your phone, and delete all the files. Then copy all the files from the 1970-07-29 folder (the old backup) into the 1970-01-01 folder.

    See if CWM will restore the old backup from the new folder.
    They're both folders and the contents are all the files, like the .tar and such. I contacted the Philz Touch developer and he directed me to this . If I'm understanding correctly, the files have to be put in that directory? The Nandroid backup is 7.38GB or so though, and my phone had 6.44 after factory reset (I'm guessing some stuff auto-restored). So I wouldn't know how to proceed if I'm to move everything to internal storage.

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