I updated my Verizon S4 to MK2 using kies. I would like to remove the phones encryption?

[pego99]

During the update kies asked me for a password which encrypted the whole phone with the password. The password is needed to decrypt the phone every time I turn it on.
The select screen lock page does not allow me to turn off the screen lock, I can only choice pattern, pin or password but I cannot go back to just swipe to turn on.
The Samsung rep at Best Buy thought the Kies program can decrypt the phone but I don't see how.
Can someone tell me how to decrypt the phone so I can just use the swype to turn on.

 

[srkmagnus]

During the update kies asked me for a password which encrypted the whole phone with the password. The password is needed to decrypt the phone every time I turn it on.
The select screen lock page does not allow me to turn off the screen lock, I can only choice pattern, pin or password but I cannot go back to just swipe to turn on.
The Samsung rep at Best Buy thought the Kies program can decrypt the phone but I don't see how.
Can someone tell me how to decrypt the phone so I can just use the swype to turn on.

Can't you factory reset from within the phone system settings and start over? I would imagine that you could, so give that a try. Be sure to backup your data before proceeding as it will delete User data.

 

[pego99]

Thanks but I will wait till I get the GS5.
I can live with this for now.
It's weird as I can change the password but just can't have no password.

 

[metle_geek]

You can't change the option to none under security?

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