1. ng41's Avatar
    Hi all,

    New to the forum. I've been stuck for months with my phone unable to do over the air updates! Everyday the phone asks if I would like to update my phone to the newest software. Whenever I try to do the update it says it has failed. The phone was once rooted fully but I tried to unroot. I must have done this incorrectly as the phone will no longer allow me to root (assuming I'm doing it correctly again!) nor will it allow me to install the over the air updates. When I turn the phone on a unlocked lock symbol appears under the Samsung logo. I hope I proved enough information to allow you to help me.
    I appreciate the help and comments!
    - Nick
    05-11-2014 07:40 PM
  2. mobilecrackers's Avatar
    https://play.google.com/store/apps/d...infire.supersu
    Hi all,

    New to the forum. I've been stuck for months with my phone unable to do over the air updates! Everyday the phone asks if I would like to update my phone to the newest software. Whenever I try to do the update it says it has failed. The phone was once rooted fully but I tried to unroot. I must have done this incorrectly as the phone will no longer allow me to root (assuming I'm doing it correctly again!) nor will it allow me to install the over the air updates. When I turn the phone on a unlocked lock symbol appears under the Samsung logo. I hope I proved enough information to allow you to help me.
    I appreciate the help and comments!
    - Nick
    is this the problem your are facing
    Click image for larger version. 

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    its ok no need to worry

    How to remove the Custom unlock icon:

    Now lets remove that unlock custom icon from the device:

    1. Download SuperSU from the Android PlayStore
    2. Install and grant SuperSURoot permissions
    3. Update SuperSU binary
    4. Uninstall SuperUser
    5. Reboot twice and the unlock icon should be gone.
    05-11-2014 09:36 PM
  3. ng41's Avatar
    Yes that is my problem! whenever I try to open SuperSu I get a error "There is no SU binary installed and the SuperSU cannot install it. This is a problem!"
    05-12-2014 02:04 PM
  4. ng41's Avatar
    Bump for help!!
    05-14-2014 06:30 AM
  5. mobilecrackers's Avatar
    Bump for help!!
    Download latest firmware and flash vie odin

    Press THANK YOU and LIKE button if you gets the answer
    05-14-2014 07:46 AM
  6. ng41's Avatar
    How do I download the latest firmware? Do you have a link?
    05-15-2014 03:26 PM
  7. mobilecrackers's Avatar
    How do I download the latest firmware? Do you have a link?
    you can download it from Firmwares | SamMobile
    Dustin Houseknecht likes this.
    05-15-2014 10:03 PM
  8. Dustin Houseknecht's Avatar
    The firmware on sam mobile is the 4.2. This process overwrites everything back to stock? including the lock icon on the boot loader? Then OTA updates work as they should?

    Just trying to verify this before I get into it.
    06-02-2014 06:07 PM
  9. Dustin Houseknecht's Avatar
    06-03-2014 11:03 AM

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