Results 1 to 13 of 13
  1. Thread Author  Thread Author    #1  

    Default S4 reboot problem

    Hi I received my s4 today but as soon as you stop using it the phone just reboots, if I use it its fine but as soon as I put it down within 30 seconds the screen goes black and it reboots. Is it a setting I'm missing or a faulty phone, sorry for the noob question but I'm along time apple user thanks for any help. I've tried to reset it through settings and a hard reset but its still the same, I can use it for hours with no problem but as soon as you stop using it it just goes Into a boot loop.
  2. #2  
    KoukiFC3S's Avatar
    Android Connaisseur

    Posts
    1,422 Posts
    Global Posts
    2,601 Global Posts

    Default Re: S4 reboot problem

    That is definitely not normal. Have you tried using the phone without any apps after a factory reset?

    It is most likely defective and you will want to get it exchanged.
  3. Thread Author  Thread Author    #3  

    Default Re: S4 reboot problem

    Ye I've tried that but it's still the same it's just weird that it happens when it's not in use, I've got to wait three weeks for a replacement, so I'm very unhappy as I've been looking forward to this phone since it was announced. Hopefully they will upload the firmware to kies soon so I can try a diffrent firmware as mine might be corrupt.
  4. #4  

    Default Re: S4 reboot problem

    Don't wait for a firmware update, you have a defective phone and should exchange it as soon as you can.
  5. #5  

    Default Re: S4 reboot problem

    Same problem here. I went back to AT&T to exchange it, but of course they are out of stock. They did offer to do a full refund. I'll give it a day or two and try again with them, maybe end up switching to the HTC One if this is going to drag on.

    I did notice that it doesn't reboot/crash if it is plugged in to a PC/Mac. But if it's not plugged in I can replicate the crash almost 100% of the time if I wait a few minutes after it sleeps.
  6. #6  

    Default Re: S4 reboot problem

    My S4(Int'l version with octacore) reboots when camera is activated. It doesn't do it all the time but about 3 out of 10 times.

    When the problem occurs, the camera screen pops up without image, it goes black then boot sequence starts. Takes about 10 seconds then boots.
  7. #7  

    Default Re: S4 reboot problem

    I have the same problem with my camera. is it software or hardware issue?
  8. #8  

    Default Re: S4 reboot problem

    Same issue with me
  9. #9  

    Default Re: S4 reboot problem

    Same problem here once in a while it reboots when camera app is opened! and sometimes the screen stays black and then image appears! If someone finds a solution for this problem kindly update me too. Thanks in advance.
  10. #10  

    Default Re: S4 reboot problem

    Quote Originally Posted by jashnaani View Post
    Same problem here once in a while it reboots when camera app is opened! and sometimes the screen stays black and then image appears! If someone finds a solution for this problem kindly update me too. Thanks in advance.
    I had the same reboot problem when camera is turned on... about half the time.

    After the latest software update(got a notification 2 days ago) the problem hasn't recurred. Hope this update fixed the problem.


    Sent from my GT-I9500 using Tapatalk 4 Beta
  11. #11  

    Default Re: S4 reboot problem

    Exactly what happens to me... I'm waiting for an update!!!
  12. #12  

    Default Re: S4 reboot problem

    Really?! When do you think I will be able to get this update? Im straight from apple so I know nothing about android and how it works. Will I be notified by it's self? I got my S4 2 Days ago...
  13. #13  

    Default Re: S4 reboot problem

    Quote Originally Posted by edisongurraj View Post
    Really?! When do you think I will be able to get this update? Im straight from apple so I know nothing about android and how it works. Will I be notified by it's self? I got my S4 2 Days ago...
    You'll get a notification via the S4... Or if you plug into Kies on your computer.

    Sent from my GT-I9500 using Tapatalk 4 Beta

Similar Threads

  1. Interesting about Reboot Problem
    By dmarlow83 in forum Verizon HTC Thunderbolt
    Replies: 2
    Last Post: 05-16-2011, 08:08 PM
  2. Random Rebooting problem after OTA
    By superbleester in forum Verizon HTC Thunderbolt
    Replies: 10
    Last Post: 05-15-2011, 12:58 PM
  3. Droid Incredible reboot problem?
    By Alicia Marie in forum Verizon Droid Incredible 2
    Replies: 1
    Last Post: 04-21-2011, 10:08 AM
  4. Poll: random reboot problem?
    By happasaiyan in forum HTC EVO 4G
    Replies: 13
    Last Post: 06-19-2010, 01:04 AM
  5. Rebooting Problem
    By Se7enth Sinn in forum Motorola Droid
    Replies: 11
    Last Post: 03-24-2010, 12:57 PM

Posting Permissions

B