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  1. Thread Author  Thread Author    #1  

    Default Air View/Gesture/Screen bug, or defective phone.

    Upon unboxing my new phone, I tested out all of the new features, all of which work except for anything Smart Screen related. The unlock screen shows the star whenever I hover my finger over it, however every other Smart Screen feature fails to work(Air Gestures and Air View do not work). I've looked through all settings and everything related to the Smart Screen and Air view/Gesture is enabled.

    Am I missing something? Or is my phone defective?
  2. #2  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    mine worked at first but now it doesn't. all settings say "on" it is strange. I'm changing from an iphone though and I'm totally confused.
  3. #3  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    Have you tried rebooting the phone once?
    And aren't some of these based off of the front facing camera? Try testing out the front facing camera in the camera app. Does that work?
    I can't think of anything else.
  4. #4  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    My air views for messages suddenly stopped working now. I have it on and double checked. I restarted and even did a battery pull and nothing. Air view is still working for phones and for web pages but not for messaging.

    All these bugs are starting to p*** me off
  5. #5  
    sproctor61's Avatar

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    Default Re: Air View/Gesture/Screen bug, or defective phone.

    Yea mine are on but don't work
  6. #6  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    soneone just told me air view only works in messaging if the message is longer then a few words. So text someone longer then what you can see by opening the message and it should work
  7. #7  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    its true it works now. YES!!
  8. #8  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    My Airview only works on the lock screen and in Flipboard. I can't get it to work in the Gallery, where it would be handy. I've rebooted and pulled the battery, checked the settings. Nothing will make it work. Oh, yeah and my GPS won't come on when it is supposed to, like in Maps. It is turned on. Only way to make it actually turn on and work is to go into the settings and turn it off and then back on. I'm about to restore the phone to the factory state and see if that works. If it doesn't, I'll take it back. How well does the GPS work on the HTC One?
  9. #9  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    Quote Originally Posted by dataquest#AC View Post
    My Airview only works on the lock screen and in Flipboard. I can't get it to work in the Gallery, where it would be handy. I've rebooted and pulled the battery, checked the settings. Nothing will make it work. Oh, yeah and my GPS won't come on when it is supposed to, like in Maps. It is turned on. Only way to make it actually turn on and work is to go into the settings and turn it off and then back on. I'm about to restore the phone to the factory state and see if that works. If it doesn't, I'll take it back. How well does the GPS work on the HTC One?
    If you just toggled air view on those are enabled by default but you have to actually click the left part of the option to get into the extended option and enable the other things like info preview and webpage magnifier. Not sure about the GPS, mine works fine.

    Sent from my GT-N8013 using Tapatalk HD
    Thanked by 2:
  10. #10  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    Quote Originally Posted by Big-A-Rob View Post
    If you just toggled air view on those are enabled by default but you have to actually click the left part of the option to get into the extended option and enable the other things like info preview and webpage magnifier. Not sure about the GPS, mine works fine.

    Sent from my GT-N8013 using Tapatalk HD
    Yep, you were correct. Works now. As far as the GPS not working, I found the culprit. The Yahoo Weather app was causing my GPS to stop working. As soon as I un-installed it, it worked fine again. I have let the Yahoo folks know about the issue and they are looking into it.
  11. #11  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    Nothing fixed this. It's a bug

    Posted via Android Central App
  12. #12  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    I am having the "Issue" with Air Gesture not working. The Icon does not come on.
    Air Gesture:
    Quick Glance - Seems to work when phone is lying flat, screen off..hand over sensor and it shows Time, Date, etc.
    Air Move - When moving an Icon, it does show the icon to allow this.
    Air Jump - never see the Icon nor do any hand movements over sensor function.
    Air Browse - same as Jump...nothing.

    When does the Icon come on....does it show most all the time (assuming settings has it ON)?
  13. #13  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    I don't believe the camera is related at all to the features there is a separate sensor

    Sent from my SGH-M919 using Tapatalk 2
  14. #14  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    Quote Originally Posted by GS4Bob View Post
    I am having the "Issue" with Air Gesture not working. The Icon does not come on.
    Air Gesture:
    Quick Glance - Seems to work when phone is lying flat, screen off..hand over sensor and it shows Time, Date, etc.
    Air Move - When moving an Icon, it does show the icon to allow this.
    Air Jump - never see the Icon nor do any hand movements over sensor function.
    Air Browse - same as Jump...nothing.

    When does the Icon come on....does it show most all the time (assuming settings has it ON)?

    I am using FireFox for browsing as RoboForm Android only will work with it.
    The Air Gestures do NOT work with FireFox!

    I tried IE and AG works fine....
  15. #15  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    My air gestures work fine and my smart screen and scroll where my problem comes in is the damn palm to screens hot and palm to mute those are not good for me

    Sent from my SGH-M919 using Tapatalk 2
  16. #16  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    Screen shot not hot lol

    Sent from my SGH-M919 using Tapatalk 2
  17. #17  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    For the palm to screen shot, the side of your hand actually has to touch the screen. Yeah, took me a while too.
  18. #18  
    ibsharp's Avatar

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    Default Re: Air View/Gesture/Screen bug, or defective phone.

    I am having an issue with airview and email in my inbox. When I perform the airview function on an email in my inbox the text is not magnified and a small icon is displayed in the corner. How can I get the text to be magnified so I can preview it like in the messaging app? I made sure all the airview settings are set to yes and I am still having problems.
  19. #19  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    Quote Originally Posted by ibsharp View Post
    I am having an issue with airview and email in my inbox. When I perform the airview function on an email in my inbox the text is not magnified and a small icon is displayed in the corner. How can I get the text to be magnified so I can preview it like in the messaging app? I made sure all the airview settings are set to yes and I am still having problems.
    I noticed the same thing....using GMail.
    I then tried "Email" and it works!
  20. #20  
    ibsharp's Avatar

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    Default Re: Air View/Gesture/Screen bug, or defective phone.

    Quote Originally Posted by GS4Bob View Post
    I noticed the same thing....using GMail.
    I then tried "Email" and it works!
    I'm in "email" and I'm still having issues. Does anyone have any suggestions?
  21. #21  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    Quote Originally Posted by ibsharp View Post
    I'm in "email" and I'm still having issues. Does anyone have any suggestions?
    Yeah unfortunately air view is not compatible with the Gmail app

    Sent from my SGH-M919 using Tapatalk 2
  22. #22  
    ibsharp's Avatar

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    Default Re: Air View/Gesture/Screen bug, or defective phone.

    Quote Originally Posted by jonathan2677 View Post
    Yeah unfortunately air view is not compatible with the Gmail app

    Sent from my SGH-M919 using Tapatalk 2
    I'm not in the GMAIL app. I'm in the standard email app using a POP3 email account.
  23. #23  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    2 reasons why they probably don't work.

    1. The feature is not turned on in settings. You have to go in settings and turn it on for the specific thing you want to do. To do this, pull down the notification menu and HOLD "smart screen" or "smart stay", etc.
    2. You're not using the Samsung app associated with it.


    I do agree -- I hate these finicky features. But I just stopped using them because they're only supported by Samsung apps.
    Biggest thing to see if it is working: check the icon on the notifications bar. Is it there? With smart stay, you'll see an eye -- for example.

    Evo - MIUI 1.1.28

    ^----Old signature.

    flip phone, bb curve, pre, evo, evo3d, s4.
  24. #24  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    Quote Originally Posted by GS4Bob View Post
    I noticed the same thing....using GMail.
    I then tried "Email" and it works!
    Hi,
    I had the same thing, for me it was missed it that caused the air view not to work anymore in the standard email app.
    When you want missed it to monitor notifications of other programs it asks you for access in the accessibility options menu, when this is turned on, the air view is not able to give a preview of the message in the email app and shows a small square and a triangle.
    Disabling missed it in the options menu gives me back the preview in the email app when using air view.
    I had to do a hard reset and install all my apps one by one to figure out which one was causing this behavior.
    Thought I'd give you the heads up and save you the trouble of a hard reset
  25. #25  

    Default Re: Air View/Gesture/Screen bug, or defective phone.

    I found another app to have a compatibility issue with Air View also. It was Light Flow Light.

    The symptoms were as follows:

    Air View was working fine with all of the advertised and compatible applications, but later when trying to use it in the native email app, the preview box was shown as a tiny little empty box . It continued to work on all of the other associated apps.

    After turning off Light Flow in the Accessibility menu, everything was back to normal.

    Good luck to those of you having issues.
    Thanked by:
    bearda 
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