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  • 1 Post By Paul627g
  1. Thread Author  Thread Author    #1  

    Default Loose charger port

    Plug in my charger and it wiggles really bad. The phone charges fine, but I am thinking this will get worse over time. Does anyone know if you ordered the phone through customer care, if you'll be able to do an exchange at a corporate store?
  2. #2  

    Default Re: Loose charger port

    My charging port is loose too but I am using my old charger from S3. Does it do the Same with charger that comes with it?
  3. Thread Author  Thread Author    #3  

    Default Re: Loose charger port

    Quote Originally Posted by phone-a-holic View Post
    My charging port is loose too but I am using my old charger from S3. Does it do the Same with charger that comes with it?
    At least for me it does. Gonna go to AT&T anyway today just to be on the safe side.

    This could become more loose over time and develop into a much more severe problem.
  4. #4  

    Default Re: Loose charger port

    Yeah if you feel the USB port is showing signs of a loose fitting I would address it now. It will only get worse with time.
    Paul
    Moderator Team Leader @ Android Central





  5. Thread Author  Thread Author    #5  

    Default Re: Loose charger port

    Quote Originally Posted by Paul627g View Post
    Yeah if you feel the USB port is showing signs of an insecure fitting I would address it now. It will only get worse with time.
    Exactly. You plug it in and its not really snug. It wiggles. You can tell the port itself is loose by this. Obviously, its not tightened all the way. I understand though, as these things are being rushed out ASAP. I just hope my local AT&T store as at least one black mist S4 that's defect free. I will be checking before i leave. Hope they don't charge me a 35 restocking fee.
  6. #6  

    Default Re: Loose charger port

    I would be firm on your demand. After all the USB port is the lifeline to everything on your phone.

    Charging, syncing, etc..
    Paul
    Moderator Team Leader @ Android Central





    rkrevel likes this.
  7. #7  

    Default Re: Loose charger port

    Quote Originally Posted by MattMJB0188 View Post
    Exactly. You plug it in and its not really snug. It wiggles. You can tell the port itself is loose by this. Obviously, its not tightened all the way. I understand though, as these things are being rushed out ASAP. I just hope my local AT&T store as at least one black mist S4 that's defect free. I will be checking before i leave. Hope they don't charge me a 35 restocking fee.
    You have 30 day in store warranty. No restock fee for warranty exchanges. After 30 days it is mail order unless you have a service center close by.

    Another reason I like wireless charging. Less wear and tear on the USB port. Not that that would have helped in this case with a defective port.

    Sent from my Nexus 4
    Lumia 925 w/Black, Nexus 5 (32GB), Moto X (32GB), Lumia 1020, Google Edition S4, Galaxy S4 (32GB), S4 Active, Nexus 4, Note 2, Galaxy S3, Galaxy Note (ATT), Galaxy Note Intl., Galaxy S2 Skyrocket, Nexus S, Atrix 2, Atrix, Galaxy S1 Captivate, Nexus 7 (32GB), iPad 4, Dell Venue Pro 8
    and yes...an iPhone 5 too...

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