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  1. Thread Author  Thread Author    #1  

    Default Galaxy S4 Turns Off by itself sometimes

    Well yeah I got the GT-I9505 the 10th May, and sometimes when I turn off the screen and walk's away and come back, I notice that my galaxy has been turned off by itself. So I'll need to restart the phone again.

    It has happened like 3-4 times in 2-3 days. And this is really annoying.

    Has anyone else got the same problem and maybe got an solution?
    Last edited by NotJustAPhone; 07-17-2013 at 07:44 AM.
    Roman Lazunin likes this.
  2. #2  

    Default Re: Galaxy S4 Turn's Off by itself sometimes

    Bad app? Try uninstalling some apps and see if it does the same thing again.

    Posted via Android Central App
  3. Thread Author  Thread Author    #3  

    Default Re: Galaxy S4 Turn's Off by itself sometimes

    Quote Originally Posted by TheLegoman View Post
    Bad app? Try uninstalling some apps and see if it does the same thing again.

    Posted via Android Central App
    Okay I'll try that, thanks.
  4. #4  

    Default Re: Galaxy S4 Turn's Off by itself sometimes

    Tried this. No change. Wonder if it's a similar problem I had with S2. Got my S4 29th April and LOVE it but this turning off is getting more frequent. Off to Vodafone tomorrow I think and see what they say!
    avezer likes this.
  5. #5  

    Default Re: Galaxy S4 Turn's Off by itself sometimes

    Mine does the exact same thing. Sometimes even just after putting it in my pocket. I usually cant restart mine unless i take the battery out then restart it. This is my first venture back to Android phones since going with Apple 3 years ago, and Im not real impressed! Thing is I really want to like this phone more but................................
  6. #6  

    Default Re: Galaxy S4 Turn's Off by itself sometimes

    Just get an HTC One.

    ;-)

    Sent from my HTC One
    chrjt74001 likes this.
  7. #7  

    Default Re: Galaxy S4 Turn's Off by itself sometimes

    I installed the Tango app in my S4 and when I tried video calling using the rear camera, my phone just turned off. The front camera works fine though. Tried it with my S3 and the rear camera worked, the phone didn't turn off. Weirded me out! Help please!
  8. #8  

    Default Re: Galaxy S4 Turn's Off by itself sometimes

    Yeah, I have the same problem whilst tango is working. Help please!
  9. #9  
    jokout1's Avatar

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    Default Re: Galaxy S4 Turn's Off by itself sometimes

    While this is a pain, maybe a factory reset may solve the issue...This is probably what the carrier tech will do anyway.

    Cheers
  10. #10  
    iamchanel's Avatar

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    Default Re: Galaxy S4 Turn's Off by itself sometimes

    My spouse and I have both experienced this on our S4's from time to time. No reason obvious.
  11. #11  
    tlacour's Avatar

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    Default Re: Galaxy S4 Turn's Off by itself sometimes

    I am having the same issue. A few times over the last few days I will pick up the phone or take it out of my pocket and it is powered off. Restarts fine, but still concerning.
  12. #12  

    Default Re: Galaxy S4 Turn's Off by itself sometimes

    While in the Tango app, with my Samsung S 4 if you try to use the back camera the phone powers off. Does anyone know how to fix this?
  13. #13  

    Default Re: Galaxy S4 Turn's Off by itself sometimes

    I have had my S4 for 1 month and already it's been sent back for repair once as it kept turning off. Apparently all the tech did was a system restore and declared it fixed. Since having it back the problem has started again and yesterday alone the device truned itself off 15 times! Today, I haven't managed to send a text as everytime I try and send one, it turns off! I haven't downloaded any new apps, so it can't be that and I am loathed to do a factory restore everyday...and more to the point, why should I?! Also, the fact that it resets so often means that the battery lasts barely a day.

    This phone is USELESS!!
  14. #14  

    Default Re: Galaxy S4 Turn's Off by itself sometimes

    So I think I have this problem figured out. I have the same problem and I'm using two batteries. Funny thing is its happening on the official Samsung one I got with the phone but not my 3rd party Anker battery. I'm going out on a limb and saying try a new battery. Only 10 for a replacement.
  15. #15  

    Default Re: Galaxy S4 Turn's Off by itself sometimes

    Hello,

    I've got the same issue. I realized that it only shuts off when battery is below 30% battery charge and always at night.
    Does anybody have tried another battery like the user Dar33?
    Just to "confirm" if it is a battery problem, because if I send it back to repair, it will be hard to find the problem, as it just appened in some particular conditions...

    Thanks a lot
  16. #16  

    Default Re: Galaxy S4 Turn's Off by itself sometimes

    I was having a similar issue with my first s4. It would freeze and then it would reboot. It was such a weird problem. I know someone else who had the same issue as me and what they did was reflash the firmware and it solved the issue.

    Sent from my SGH-M919 using Tapatalk 2
  17. #17  
    Storm_75's Avatar

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    Default Re: Galaxy S4 Turn's Off by itself sometimes

    This is exactly what happened today to my 10-day old VZW S-4. Put it in my pocket, checked it later and it was dead. Would not restart until I did the battery pull routine... weird.
  18. #18  
    tlacour's Avatar

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    Default Re: Galaxy S4 Turn's Off by itself sometimes

    I have had this problem on and off for a while. I realized that if I disabled Google Play Music, it would start shutting down at random times. Since I re-enabled it, no shut downs in a couple weeks. May be a coincidence, but I'll take it.

    T
    Last edited by tlacour; 07-17-2013 at 07:19 AM.
  19. #19  

    Thumbs down Re: Galaxy S4 Turns Off by itself sometimes

    I've had my S4 for 4 weeks now & it ran fine for the first 3 weeks then al of a sudden it started chewing up the battery & getting hot then it started shutting down & won't restart until I've pulled the battery. I bought a bigger battery because the standard one was dead by midday with hardly any use, you would take it of the charger & 15 minutes later it would be down to 70%, the bigger battery is over double the capacity (5800mAh 22.1Wh, standard 2600mAh) and if I use it sparingly it will last till I get home from work, but that's not the intent you should be able to use it all day without any problems. My old phone a N8 Nokia would last me nearly 3 days being used all the time before I would need to charge it & I'm peeved that there is not FM radio in it you have to STREAM it if you want radio, that burns up your data usage & you need decent reception to use it. Samsung if your listening, Put a FM radio in it.
  20. #20  

    Default Re: Galaxy S4 Turns Off by itself sometimes

    Quote Originally Posted by Dave Beers View Post
    I've had my S4 for 4 weeks now & it ran fine for the first 3 weeks then al of a sudden it started chewing up the battery & getting hot then it started shutting down & won't restart until I've pulled the battery. I bought a bigger battery because the standard one was dead by midday with hardly any use, you would take it of the charger & 15 minutes later it would be down to 70%, the bigger battery is over double the capacity (5800mAh 22.1Wh, standard 2600mAh) and if I use it sparingly it will last till I get home from work, but that's not the intent you should be able to use it all day without any problems. My old phone a N8 Nokia would last me nearly 3 days being used all the time before I would need to charge it & I'm peeved that there is not FM radio in it you have to STREAM it if you want radio, that burns up your data usage & you need decent reception to use it. Samsung if your listening, Put a FM radio in it.
    The international version has the FM radio in it. The US version does not.

    Sent from my SGH-M919 using Tapatalk 2
  21. #21  

    Default Re: Galaxy S4 Turns Off by itself sometimes

    I got my Galaxy 4s in around 24 July 2013. It has now turned off three time by itself. The screen just went black and I had to remove the battery to get it to work again.
    Given I have just got rid of my iPhone & iPad after my iPhone needed to be replaced due to bluetooth issues yet again. I am starting to think it it was a good idea.
    I'll find out soon enough.
  22. #22  

    Default Re: Galaxy S4 Turns Off by itself sometimes

    Mine does exactly the same and I have to take the battery out to restart - HELP - I want this phone to be good.
  23. #23  

    Default Re: Galaxy S4 Turns Off by itself sometimes

    Hi, i just bought S4 4g 32gb on 27th July 2013. Facing the same problem as yours. Keep switched off a few times. The battery life was good and the phone was just OK if i used, surf internet or play with it. It only will turned off when i left `him' alone.... same method, i had to remove the battery to get it work again. Did samsung create S4 as a attention seeker which we need to care all the time... coz everytime i left `him' alone, it will turned off.. :-(((
  24. #24  

    Default Re: Galaxy S4 Turns Off by itself sometimes

    Hi

    I also has my S4 switching off teh first 2 days I got it. It occasionally happened when i switched on the camera. I has a 64GB sd card installed and had the phone saving pictures to the card. Once removed the card, it seems to be fine so far!
  25. #25  

    Default Re: Galaxy S4 Turns Off by itself sometimes

    Yeah this is troubling. I've been with a virtually problem free Galaxy Nexus and then the Nexus 4, and I may have made a mistake because I wanted to try the (at&t carrier bloat filled) Galaxy S4. The only reason I wanted to try it was for the 32 gigs as the Nexus phones just haven't had enough storage for me. But I've only had this S4 for 8 days and it has already shut off on me 3 times now. Today was the third time while I was sleeping, and since I use my phone as my alarm clock, this is a no go for me. I need to have my phone consistently working- especially when I need it as an alarm to wake up. I forget before I went to all Nexus these are little things that I would experience with other Android phones. I think when skins are put on top of Android, it gets messed around with by adding unnecessary carrier software & their apps, unnecessary features etc, it just comes out buggy no matter how nice they try to make it. I had an HTC One that I already took back because the capacitive keys stopped working within the first 10 days. Like I can't win- I just want a 32 gigabyte Nexus. So frustrating everytime I give a skinned version of Android a chance- I always have to deal with some stupid annoying thing that shouldn't be happening in the first place. It never fails :-/
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