1. johnnyshinta's Avatar
    I am connected to my home wifi buy the 4G icon won't go away. Any ideas?
    05-23-2013 01:26 PM
  2. johnnyshinta's Avatar
    Anyone? Seeing this with 1x and 3g too
    05-24-2013 09:17 AM
  3. Psyc's Avatar
    I have the same issue. even though i am on the big red one i called tech support and was told That even though they both show when connected to wifi , wifi will be the one in use. I have been monitoring my data usage and found this to be true.
    05-24-2013 09:33 AM
  4. johnnyshinta's Avatar
    As have I. I just haven't seen this on a DROID before.
    05-24-2013 10:29 AM
  5. johnnyshinta's Avatar
    I have the Verizon variant. Does this happen on the others?
    05-24-2013 03:20 PM
  6. bryanlee's Avatar
    Go to application manager and disable Caller Name ID.

    The trial software is the one that's causing this issue.
    kgeier82 and Randomhero180 like this.
    05-24-2013 10:22 PM
  7. johnnyshinta's Avatar
    That worked. That's so weird. Why would that make the 4g symbol show up.
    05-25-2013 12:57 AM
  8. Randomhero180's Avatar
    As have I. I just haven't seen this on a DROID before.
    My Fiances' Maxx does the same thing. However, Motorola made it a bit easier to know what you are using. When Wifi is on both Wifi and 4G show up but Wifi is blue and 4G is greyed out. And when mobile data is in use 4G or 3G is blue.

    Wish Samsung made an easy distinction like this.

    Go to application manager and disable Caller Name ID.

    The trial software is the one that's causing this issue.
    Also, this worked.... So odd...
    05-28-2013 08:10 AM
  9. johnnyshinta's Avatar
    so weird that caller id would do that.
    05-30-2013 03:23 PM
  10. Toothless Fox's Avatar
    Thank You! That was driving me nuts. We have 2 S4's. One was doing it and one wasn't. All settings were the same. Your info fixed it. Thanks.
    07-03-2013 05:24 AM
  11. designwebs's Avatar
    I disabled the Caller ID app as suggested and my phone kept scanning as before...
    07-28-2013 06:00 PM
  12. jwn66's Avatar
    Now since yesterday mine is doing this as well. Can't figure out why, always when I switched on wifi, mobile data icon went away. Now it remains always on with wifi being used, must of been some dumb app update tho I don't know what one. Halp me it's annoying. I also don't have the caller ID app.




    looool figured it out, was the bell push to talk update from yesterday. Just uninstalled it and poof it disappeared, figured that was it, now I wish I never wrote this post, lol...
    08-16-2013 03:53 PM
  13. Kim57's Avatar
    My caller name ID is disabled
    Go to application manager and disable Caller Name ID.

    The trial software is the one that's causing this issue.
    08-29-2016 07:25 PM

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