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  • 3 Post By Farish
  1. Thread Author  Thread Author    #1  

    Default s health

    Anyone else getting "Unfortunately S Health has stopped working" when trying to open it?

    The first time I opened the app, it asked for my info and when I hit continue it closed. Now when I click to open, the screen goes blank for a few seconds and then comes back with the message above.

    I saw a couple of other posts on this. One said to disable multi window but I already have it disabled. The other says to factory reset.

    Thoughts?

    Posted via Android Central App
  2. #2  
    Raptor007's Avatar

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    Default Re: s health

    I would try the lesser of the two first, then if necessary factory reset. If you haven't rooted or disabled anything a reset should fix it.
  3. #3  

    Default Re: s health

    I had the same issue today. Here's what I did with the app:
    Kill the process, clear cache/data, uninstall updates - it will take your S Health back to factory condition. Done that, run it, check if everything works. If positive, update it manually trough Samsung Apps.
  4. Thread Author  Thread Author    #4  

    Default Re: s health

    Thanks, no luck. Still occurs when I hit Start after entering in personal information. S Memo is also stopping when I try to save. There is a thread over on XDA where two other people are seeing the same thing.
  5. #5  

    Default Re: s health

    Anybody else wish Samsung released an app called S-Fat for the rest of us?
  6. #6  

    Default Re: s health

    I also having this exact same problem with S Health... Haven't tried s memo. REALLY don't want to do a factory reset. (VZW phone...wonder if it's carrier specific?)

    Posted via Android Central App
  7. #7  

    Default Re: s health

    Quote Originally Posted by dustinfrank View Post
    I also having this exact same problem with S Health... Haven't tried s memo. REALLY don't want to do a factory reset. (VZW phone...wonder if it's carrier specific?)

    Posted via Android Central App
    Good question. I have the AT&T version and have not experienced this. Who is your carrier?
  8. Thread Author  Thread Author    #8  

    Default

    Verizon.

    I did notice when I looked at Samsung account settings that it did not like the password. I reset it but the problem still occurs. I tried clearing data and cache and reload the update, no luck.

    I noticed in s memo that I can create a new folder, but hitting save or save as causes it to stop.

    Posted via Android Central App
  9. #9  
    Raptor007's Avatar

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    Default Re: s health

    Leave it to Verizon to take an extra month to "bug fix" (I'm sure that is their excuse) but really muck up the apps, makes you wonder.
  10. Thread Author  Thread Author    #10  

    Default Re: s health

    Quote Originally Posted by Raptor007 View Post
    Leave it to Verizon to take an extra month to "bug fix" (I'm sure that is their excuse) but really muck up the apps, makes you wonder.
    Yes it does. I was just at best buy and could see the phones there had samsung apps loaded by default. I assume it was Verizon that pulled it from their phones?

    Posted via Android Central App
  11. Thread Author  Thread Author    #11  

    Default Re: s health

    No luck with a chat session with Samsung. They had me boot into recovery mode and wipe cache, then tried booting into safe mode.

    Have to call 800 number during the day.
  12. #12  

    Angry Re: s health

    I have it on ATT. It pops up this message when my phone is disconnected from data (wifi or 4G). It keeps popping up about every 2 seconds. I've never used the application. So when you're on the plane and trying to read a book on Kindle, it is nearly impossible. #hatetheappI'veneverused

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