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- 05-25-2013, 05:37 AM
Thread Author #1
GPS Problems
Does anyone else using navigation apps have a problem locking onto satellites? I have a Nexus 7 and get an almost immediate lock, but with my Galaxy S4 I can't get a lock.... Neither Google Navigation, or Co-Pilot Wants to get a lock....not sure if the GPS radio in the S4 is funky or not!
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- 05-27-2013, 01:59 PM #2
Re: GPS Problems
I have the same issue and, after many trials and errors, I found a workaround: when you start a navigation software (or any app making use of the GPS signal), I go then to the setting and I switch the GPS signal off and back on. Afterwards you will have a perfect working signal as long as you do not start another app.
- 05-27-2013, 02:07 PM #3
Re: GPS Problems
It's this a common problem? My wife couldn't use her navigation yesterday and I had no problem on my one. I was going to go in to sprint today to have them check her phone.
Posted via HTC One - 05-28-2013, 06:45 AM #4
Re: GPS Problems
I have been battling the same problem. I got the s4 from verizon and have changed the phone 2 times now and still have the same gps problem. And when I took it back again, the guy helping me took his s4 out to try it and he had not realized but he had the same problem, something needs to be done.
- 05-28-2013, 06:55 AM
Thread Author #5
Re: GPS Problems
- 05-28-2013, 08:00 AM #6
Re: GPS Problems
i made a thread about this a couple days ago. any idea how to report this to samsung?
- 05-28-2013, 08:28 AM #7
Re: GPS Problems
just got out of chat with samsung. the lady had me force stop my map apps and clear their cache. it APPEARS to be working fine now but i won't be entirely sure until i give it a shot next time i'm driving. its worth a shot though.
- 05-28-2013, 08:35 AM #8
- 05-28-2013, 08:37 AM #9
Re: GPS Problems
then i recommend everyone give Sammie a call or email to report the issue.
- 05-28-2013, 08:39 AM #10
Re: GPS Problems
Its a shame cause this phone is amazing, but we r paying for this services, having a phone is no longer just about making calls, if u dont agree think about the times we used to have to find an adress on our desktop, print directions and then venture out trying to find the place, those days r over, but this problem is not helping, I am not going to settle for mediocrity.
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- 05-28-2013, 08:51 AM #11
Re: GPS Problems
Hadn't tested mine yet. Just did, same issue.
I couldn't properly test the work around however because my office building probably doesn't make for the best satellite reception. This could be the initial problem as well right now. - 05-28-2013, 09:00 AM #12
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- 05-28-2013, 09:25 AM #13
- 05-28-2013, 09:31 AM #14
Re: GPS Problems
Has anyone had this problem who is not on Verizon?
- 05-28-2013, 09:34 AM #15
- 05-28-2013, 09:35 AM #16
- 05-28-2013, 10:30 AM #17
Re: GPS Problems
Folks, after force stopping my GPS apps (google maps and waze) and clearing their cache my issue seems to have resolved itself for now. I'll keep you all updated if it changes.
- 05-28-2013, 10:33 AM #18
Re: GPS Problems
In my research (for the past 10 minutes) I saw the s3 had a similar issue.
They fix: there we a few loose screws holding the frame together. Tightening these fixed the issue for numerous people on the s3.
Wondering is there is something similar for the s4? I will have to check later when I have access to tools small enough.
EDIT: After leaving work tested the GPS on the drive home, worked fine. it locked on to my position instantly. Guess mine works fine! - 05-30-2013, 05:12 PM #19
Re: GPS Problems
I don't believe the error to be anything other than an issue with the S4. I have been driving in my car with two or more phones all running a downloaded map and the other phones maintain GPS lock fine where as the GS4 routinely loses lock. Just this morning I was using a Note 2 and GS4, both were working fine for about 4 miles and then GS4 lost lock where as the Note 2 was perfect.
I am, as sad as this is, comforted to see others with this issue so that I know it's less likely my specific GS4. Now the debate for the next 10 days will be to return or not. *sigh* - 05-30-2013, 05:28 PM #20
Re: GPS Problems
It must be the area your in, I have never had any issues with my GPS not finding satellites. the only time I had the issue is when i was driving in a construction zone or like a farm land, but other than that, never had any issues
- 05-30-2013, 08:53 PM #21
Re: GPS Problems
If it were a location issue and not a device issue my other devices would have issues as well.
It might be that the GS4 does not handle the SF Bay Area well but that still makes it a device issue not a location issue. I have not had this problem using iPhone 3G, 3GS, 4, 5, Nexus 4, Note 2 and HTC One.
I can repeatedly line up another smartphone next to the GS4 while I drive and have the GS4 lose GPS lock or be completely off course while the other device stays locked fine.
I'm going to try the fix of flipping GPS on/off when I see the error happen. If that works then it's a pretty defined bug. - 05-31-2013, 12:18 PM #22
Re: GPS Problems
Both last night and this morning I tried the hack that others had suggested, go to maps, pull down menu, turn off GPS, turn on GPS, pull up menu to return to maps. Both times I found it to be successful, maps tracked perfectly and I never lost lock. I did initiate my phone call before doing the hack but can validate that it worked while on the phone.
I hate that I have to do this but am happy to see it's a software issue. - 05-31-2013, 01:01 PM #23
- 06-04-2013, 12:25 AM #24
Re: GPS Problems
I'm having the same issue on AT&T. The workaround of using the pull-down menu and toggling the GPS off and on works and doesn't lose track once it locks, but it sucks to have to do it every time I want to pull up directions or navigate somewhere. I also read about the screws being loose in the s3, but all the screws in my s4 were on tight, so that fix didn't work. Hopefully there's a fix soon.
- 06-04-2013, 01:54 AM #25
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