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  1. Thread Author  Thread Author    #1  

    Default Play Store stopped working

    Has anyone experienced this? My Play Store stopped working a couple of hours ago and I haven't been able to find anything that fixes it. Anyone have any ideas?
  2. #2  

    Default Re: Play Store stopped working

    You can start with the basics....
    Restart your phone....if it still won't work, clear cache and data....

    Please note that I'd you have disabled one or several Google apps, you might encounter this problems ... in the application manager, some Google apps, mainly the play store will depend on other apps, so by disabling them, it may cause play store to stop working...

    Good luck!
  3. Thread Author  Thread Author    #3  

    Default Re: Play Store stopped working

    Already restarted the phone twice and then removed the battery after no success. Also cleared all the cache and data on every app I could with no success.

    Turns out the download manager had somehow been disabled (without even knowing it existed) without warning. After enabling it, the Play Store works again.
  4. #4  
    Iammedina's Avatar

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    Default Re: Play Store stopped working

    Go to applications in settings menu and scroll left until all apps. Now scroll all the way down and you should see that 'Downloads' is disabled. Tap on it and enable it. Should be fine now.
    Thanked by:
  5. #5  

    Default Re: Play Store stopped working

    My google play store is not working
  6. #6  

    Default Re: Play Store stopped working

    I had faced the same problem and found that my mistake I have disabled a google service called "google account manager"
    After enbling it, play store is working fine. One can try......
    Thanked by:
  7. #7  

    Default Re: Play Store stopped working

    Yes,,i got it via application manager;all,down to the bottom and it says disabled,then enable it,problem solve on s4,,goodluck!
  8. #8  

    Default Re: Play Store stopped working

    Ive lost my play store app and plus it stopped running..do i reset it for it to come back to normal
  9. #9  

    Default Re: Play Store stopped working

    Quit working for me also yesterday. Found this solution that worked great:
    First remove your Google account, go to Settings and scroll down to Accounts then select Google. At the top where it shows your e-mail address tap it then at the bottom of the page tap Remove account. Ignore all the dire warnings and follow it through until it's gone.
    Now do the removal of the cache and data by going to Settings > Applications Manager >All and scroll down to Google Play Services. Tap this and Clear Cache, Clear Data and Force Stop.
    Now go back one step and do the same for Google Play store, Clear Cache, Clear Data and Force Stop. Now do it for Google Services Framework too.
    Go back to the main menu and select Add account then Existing account and sign in with your username (usually your e-mail address) and password and agree to all until the account is created.
    Now reboot the phone and viola! There will be a prompt about accepting Google terms, location settings etc. just agree and suddenly all your apps will be back and updating good as new!
  10. #10  

    Default Re: Play Store stopped working

    Backup your photos,songs... and then do a factory data reset.

    Sent from my GT-I9500 using AC Forums mobile app
  11. #11  

    Default Re: Play Store stopped working

    play store stopped working
  12. #12  

    Default Re: Play Store stopped working

    Quote Originally Posted by hazemelshamy View Post
    play store stopped working
    Read 2 posts above yours, that will probably fix it.

    Posted via Android Central App
  13. #13  

    Default Re: Play Store stopped working

    Quote Originally Posted by JimChagares View Post
    Quit working for me also yesterday. Found this solution that worked great:
    First remove your Google account, go to Settings and scroll down to Accounts then select Google. At the top where it shows your e-mail address tap it then at the bottom of the page tap Remove account. Ignore all the dire warnings and follow it through until it's gone.
    Now do the removal of the cache and data by going to Settings > Applications Manager >All and scroll down to Google Play Services. Tap this and Clear Cache, Clear Data and Force Stop.
    Now go back one step and do the same for Google Play store, Clear Cache, Clear Data and Force Stop. Now do it for Google Services Framework too.
    Go back to the main menu and select Add account then Existing account and sign in with your username (usually your e-mail address) and password and agree to all until the account is created.
    Now reboot the phone and viola! There will be a prompt about accepting Google terms, location settings etc. just agree and suddenly all your apps will be back and updating good as new!
    i followed what you said now i cant seem to sign in to my gmail account on nexus 4 what should i do now ?
  14. #14  
    neel69's Avatar

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    Default Re: Play Store stopped working

    Enable Google play services. It will start working.
  15. #15  

    Default Re: Play Store stopped working

    Tried all internet solutions and nothing worked UNTIL THIS ONE:

    Settings>Application Manager

    Tab over to all. Hit menu. Reset app preferences.
    Thanked by:
  16. #16  

    Default Re: Play Store stopped working

    FINALLY!!!! Thank you very much.
  17. #17  

    Default Re: Play Store stopped working

    Can't thank you enough.
  18. #18  

    Default Re: Play Store stopped working

    Quote Originally Posted by Iammedina View Post
    Go to applications in settings menu and scroll left until all apps. Now scroll all the way down and you should see that 'Downloads' is disabled. Tap on it and enable it. Should be fine now.
  19. #19  

    Default Re: Play Store stopped working

    Quote Originally Posted by Iammedina View Post
    Go to applications in settings menu and scroll left until all apps. Now scroll all the way down and you should see that 'Downloads' is disabled. Tap on it and enable it. Should be fine now.
    Perfect! Thank you!
  20. #20  
    Iammedina's Avatar

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    Default Re: Play Store stopped working

    Quote Originally Posted by Dale Ayers View Post
    Perfect! Thank you!
    No problem!!!
  21. #21  

    Default Re: Play Store stopped working

    try restting and backup
  22. #22  

    Default Re: Play Store stopped working

    Thank you so much. I haven't been able to use my play store for a while now. When I followed what you did it worked good as new!
  23. #23  

    Default Re: Play Store stopped working

    thanks that helped me..
  24. #24  

    Thumbs up Re: Play Store stopped working

    thank you I turned my phone off and back on again and that worked. I was super frustrated. trying to set up my boyfriends new phone.

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