i bought the galaxy s4 from verizon. Since day 1, the volume rocker would lag and freeze my device so I returned it for an exchange 2 weeks later. I paid 250 for the phone and theyre supposed to send me back 50 dollars rebate but since I made the exchange, the status says this : Invalid Reason: Our records indicate that the Device ID associated with the rebate information submitted was returned for a full refund.
Should I call verizon customer service? How should I go about it to get my rebate back?
Should I call verizon customer service? How should I go about it to get my rebate back?