1. 420benz's Avatar
    All I get is the Verizon logo. The only way to turn it off is to remove the battery.
    Need help.
    08-04-2013 04:06 PM
  2. iOS Gravity's Avatar
    Contact Verizon.
    08-04-2013 04:10 PM
  3. B. Diddy's Avatar
    Try booting into Recovery Mode and selecting "Wipe Cache Partition."

    How to enter Samsung Galaxy S4 Recovery Mode

    Alternatively, try booting into Safe Mode to see if some 3rd party app is causing the problems:

    Tutorial: boot S4 in safe mode
    08-04-2013 04:12 PM
  4. 420benz's Avatar
    OK Now it is asking me how to complete action, go launcher ex,nova launcher,touch wiz easy home,and touch wiz home.
    08-04-2013 04:36 PM
  5. B. Diddy's Avatar
    What did you do to get to that screen?
    08-04-2013 04:43 PM
  6. 420benz's Avatar
    What did you do to get to that screen?
    I did what you said. A screen with very small print came up,so I tried touching the print and nothing. So I rebooted the phone and I got this screen. Before I do something stupid,which one should I use?
    08-04-2013 05:20 PM
  7. 420benz's Avatar
    Anyone.
    08-04-2013 06:03 PM
  8. 420benz's Avatar
    Fixed. Thanks
    08-04-2013 07:04 PM
  9. B. Diddy's Avatar
    Sorry I didn't reply earlier--was away from the computer. Glad you fixed it--I assume this means it's booting up normally? What did you finally do, go to Recovery Mode or to Safe Mode? The reason why I was asking you what you did to get to the screen in question was because I suggested 2 different solutions, which yield different menus. The menu with the small type was probably the Recovery Menu, and to move around, you need to use the volume buttons, then use the power button to select.
    08-05-2013 12:23 AM

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