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  1. Thread Author  Thread Author    #1  

    Default Google play store problems

    Hello,I just recently got my s4. About a month ago. The thing is, my google play store won't upon any more. I tried wiping out the cache, but its still the same.
  2. #2  

    Default Re: Google play store problems

    i did that before but it didnt work..
  3. #3  

    Default Re: Google play store problems

    Clear those Google play cache and data again in app manager then go under your Account tab in Settings select Google, select your account then select remove.
    Reboot and go back to the Account tab pick add, pick Google then reenter your password info and then try the play store app.
    That's what I do when I fully wipe my phone, sometimes it takes a couple minutes to start a download after restoring my account.
  4. #4  

    Default Re: Google play store problems

    Quote Originally Posted by dappwl View Post
    Try this:

    i) Check the Application manager--> Google play store --> All --> clear cache--> clear data
    ii) Check for Download manager is enabled in Application manager --> All -->Last-Bottom task "Download manager Disabled"
    iii) Download manager --> clear cache--> clear data
    - - - Updated - - -

    Tnx.....work....
  5. #5  

    Default Re: Google play store problems

    when I start my google play store it just shuts down, maybe someone knows whats wrong?
  6. #6  

    Default Re: Google play store problems

    Quote Originally Posted by dappwl View Post
    Try this:

    i) Check the Application manager--> Google play store --> All --> clear cache--> clear data
    ii) Check for Download manager is enabled in Application manager --> All -->Last-Bottom task "Download manager Disabled"
    iii) Download manager --> clear cache--> clear data
    it's work...thk...O(∩_∩)O
  7. #7  

    Default Re: Google play store problems

    I just purchased an S4 mini and returned it for another one because the Play Store would pop up randomly.... has anyone had this problem before and if so how do I fix it without having to go back and get yet another phone...
  8. #8  

    Default Re: Google play store problems

    Quote Originally Posted by chancocks View Post
    I just purchased an S4 mini and returned it for another one because the Play Store would pop up randomly.... has anyone had this problem before and if so how do I fix it without having to go back and get yet another phone...
    What exactly do you mean by "pop up"?
  9. #9  

    Default Re: Google play store problems

    My play store can't open with gmail account
  10. #10  
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    Default Re: Google play store problems

    Quote Originally Posted by HPferoxCraft View Post
    Clear those Google play cache and data again in app manager then go under your Account tab in Settings select Google, select your account then select remove.
    Reboot and go back to the Account tab pick add, pick Google then reenter your password info and then try the play store app.
    That's what I do when I fully wipe my phone, sometimes it takes a couple minutes to start a download after restoring my account.
    Quote Originally Posted by dappwl View Post
    Try this:

    i) Check the Application manager--> Google play store --> All --> clear cache--> clear data
    ii) Check for Download manager is enabled in Application manager --> All -->Last-Bottom task "Download manager Disabled"
    iii) Download manager --> clear cache--> clear data
    Quote Originally Posted by themailbox81 View Post
    Hello,I just recently got my s4. About a month ago. The thing is, my google play store won't upon any more. I tried wiping out the cache, but its still the same.
    Hello and welcome to AC.
    Have you tried the two suggestions above?

    Sent From Inside The TARDIS in a Galaxy S4 Away!
  11. #11  
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    Default Re: Google play store problems

    Quote Originally Posted by Azizah Najib View Post
    i did that before but it didnt work..
    Welcome to the forums!
    Did you fix your issue already?

    Sent From Inside The TARDIS in a Galaxy S4 Away!
  12. #12  
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    Default Re: Google play store problems

    Quote Originally Posted by mikivp View Post
    - - - Updated - - -

    Tnx.....work....
    I'm glad it worked for you.
    Welcome to AC.

    Sent From Inside The TARDIS in a Galaxy S4 Away!
  13. #13  
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    Default Re: Google play store problems

    Quote Originally Posted by gunchahh View Post
    when I start my google play store it just shuts down, maybe someone knows whats wrong?
    Welcome to the forums!
    Did you try what HP and dapp suggested?

    Sent From Inside The TARDIS in a Galaxy S4 Away!
  14. #14  
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    Default Re: Google play store problems

    Quote Originally Posted by Sharon Wen View Post
    it's work...thk...O(∩_∩)O
    Welcome to AC Sharon!
    I'm glad you got it fixed.

    Sent From Inside The TARDIS in a Galaxy S4 Away!
  15. #15  
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    Default Re: Google play store problems

    Quote Originally Posted by chancocks View Post
    I just purchased an S4 mini and returned it for another one because the Play Store would pop up randomly.... has anyone had this problem before and if so how do I fix it without having to go back and get yet another phone...
    Welcome to AC!
    Did you try the suggestions from dapp and HP?

    Sent From Inside The TARDIS in a Galaxy S4 Away!
  16. #16  
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    Default Re: Google play store problems

    Quote Originally Posted by poekwer View Post
    My play store can't open with gmail account
    Welcome to the forums!
    Was it working before or it never did?

    Sent From Inside The TARDIS in a Galaxy S4 Away!
  17. #17  

    Default Re: Google play store problems

    I just got my Samsung galaxy s4 and can't open the google play store. It crashes instantly. I've tried these tips and they haven't worked. Now what can I do?
  18. #18  
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    Default Re: Google play store problems

    Quote Originally Posted by amandible View Post
    I just got my Samsung galaxy s4 and can't open the google play store. It crashes instantly. I've tried these tips and they haven't worked. Now what can I do?
    Welcome to the forums!

    You know, it surprises me y'all having this issue.

    Did you guys buy the phone from a store or from Craigslist or eBay?

    I'm beginning to think that some of you might have bought a clone.

    Sent From Inside The TARDIS in a Galaxy S4 Away!
  19. #19  

    Default Re: Google play store problems

    Having serious troubles with the Google Play Store. I've talked to T-mobile twice at customer service and they can't figure out what is going on. I looked on You Tube and found a person with similar problems but it was real confusing trying to follow him. Is there anyone I can call that can walk me through this problem? Google, Samsung, etc?
  20. #20  

    Default Re: Google play store problems

    Quote Originally Posted by HPferoxCraft View Post
    Clear those Google play cache and data again in app manager then go under your Account tab in Settings select Google, select your account then select remove.
    Reboot and go back to the Account tab pick add, pick Google then reenter your password info and then try the play store app.
    That's what I do when I fully wipe my phone, sometimes it takes a couple minutes to start a download after restoring my account.
  21. #21  

    Default Re: Google play store problems

    Quote Originally Posted by dappwl View Post
    Try this:

    i) Check the Application manager--> Google play store --> All --> clear cache--> clear data
    ii) Check for Download manager is enabled in Application manager --> All -->Last-Bottom task "Download manager Disabled"
    iii) Download manager --> clear cache--> clear data

    Worked for me too except Download Manager was not the last task, it was in alphabetical order I think, and it was enabled but I turned off and on for good measure and cleared its data (which also clears the cache I believe) too.
  22. #22  

    Default Re: Google play store problems

    Google play dont work!how to fix please😧😧. I download an app from it , but when it finishes downloading it doesnt install ,instead its going back to downloading again .. it just keep doing that !please help!
  23. #23  

    Default Dont listen to any of these ppl!

    Domt even listen tomthese people abot deleting this and that or force stopping and what not.... i spent 3 days messing with my tablet trying to get google play store to work. Its a problem on googles end and it wont be fixed for some time is what im told! You want a real fix then here it is, download and use amazon play store its the same exact thing except it works!! If your a die hard google fan then at least this will tide you over till they figure out the problem. Now get to downloading!! just google "download amazon play store"
  24. #24  

    Default Re: Dont listen to any of these ppl!

    Update the date and time on your device

    Following these steps will sync your device with our servers.

    Open your device's main Settings app.
    Touch Date and time.
    If you see "Automatic date & time" and "Automatic time zone," uncheck them.
    Manually change the date and time, so that they are incorrect.
    Tap the Home Screen button.
    Go back to your Date and time settings (repeat steps 1 & 2).
    Manually change the date and time, so that they are correct.
    Re-check the boxes for "Automatic date & time" and "Automatic time zone."
  25. #25  

    Talking Re: Google play store problems

    This was the only thing that worked for me and I cannot believe it!!! I noticed this morning my time on my phone and widgets were wrong.
    As well as Google widget and GOOGLE PLAY STORE NOT WORKING> But this worked !!!! The last post about resetting date and time in your phone ! I somehow had automatic time and date not checked and when I checked it my phone came back to life !!!! THANK U SO MUCH

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