1. themailbox81's Avatar
    Hello,I just recently got my s4. About a month ago. The thing is, my google play store won't upon any more. I tried wiping out the cache, but its still the same.
    08-05-2013 02:48 AM
  2. Azizah Najib's Avatar
    i did that before but it didnt work..
    08-06-2013 05:44 PM
  3. HPferoxCraft's Avatar
    Clear those Google play cache and data again in app manager then go under your Account tab in Settings select Google, select your account then select remove.
    Reboot and go back to the Account tab pick add, pick Google then reenter your password info and then try the play store app.
    That's what I do when I fully wipe my phone, sometimes it takes a couple minutes to start a download after restoring my account.
    08-06-2013 10:52 PM
  4. mikivp's Avatar
    Try this:

    i) Check the Application manager--> Google play store --> All --> clear cache--> clear data
    ii) Check for Download manager is enabled in Application manager --> All -->Last-Bottom task "Download manager Disabled"
    iii) Download manager --> clear cache--> clear data
    - - - Updated - - -

    Tnx.....work....
    09-26-2013 12:58 PM
  5. gunchahh's Avatar
    when I start my google play store it just shuts down, maybe someone knows whats wrong?
    12-05-2013 01:15 PM
  6. Sharon Wen's Avatar
    Try this:

    i) Check the Application manager--> Google play store --> All --> clear cache--> clear data
    ii) Check for Download manager is enabled in Application manager --> All -->Last-Bottom task "Download manager Disabled"
    iii) Download manager --> clear cache--> clear data
    it's work...thk...O(∩_∩)O
    12-08-2013 02:51 PM
  7. chancocks's Avatar
    I just purchased an S4 mini and returned it for another one because the Play Store would pop up randomly.... has anyone had this problem before and if so how do I fix it without having to go back and get yet another phone...
    12-23-2013 01:29 PM
  8. STSVA's Avatar
    I just purchased an S4 mini and returned it for another one because the Play Store would pop up randomly.... has anyone had this problem before and if so how do I fix it without having to go back and get yet another phone...
    What exactly do you mean by "pop up"?
    12-23-2013 02:18 PM
  9. poekwer's Avatar
    My play store can't open with gmail account
    01-20-2014 02:03 PM
  10. STARGATE's Avatar
    Clear those Google play cache and data again in app manager then go under your Account tab in Settings select Google, select your account then select remove.
    Reboot and go back to the Account tab pick add, pick Google then reenter your password info and then try the play store app.
    That's what I do when I fully wipe my phone, sometimes it takes a couple minutes to start a download after restoring my account.
    Try this:

    i) Check the Application manager--> Google play store --> All --> clear cache--> clear data
    ii) Check for Download manager is enabled in Application manager --> All -->Last-Bottom task "Download manager Disabled"
    iii) Download manager --> clear cache--> clear data
    Hello,I just recently got my s4. About a month ago. The thing is, my google play store won't upon any more. I tried wiping out the cache, but its still the same.
    Hello and welcome to AC.
    Have you tried the two suggestions above?

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    01-20-2014 03:04 PM
  11. STARGATE's Avatar
    i did that before but it didnt work..
    Welcome to the forums!
    Did you fix your issue already?

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    01-20-2014 03:07 PM
  12. STARGATE's Avatar
    - - - Updated - - -

    Tnx.....work....
    I'm glad it worked for you.
    Welcome to AC.

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    01-20-2014 03:07 PM
  13. STARGATE's Avatar
    when I start my google play store it just shuts down, maybe someone knows whats wrong?
    Welcome to the forums!
    Did you try what HP and dapp suggested?

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    01-20-2014 03:09 PM
  14. STARGATE's Avatar
    it's work...thk...O(∩_∩)O
    Welcome to AC Sharon!
    I'm glad you got it fixed.

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    01-20-2014 03:09 PM
  15. STARGATE's Avatar
    I just purchased an S4 mini and returned it for another one because the Play Store would pop up randomly.... has anyone had this problem before and if so how do I fix it without having to go back and get yet another phone...
    Welcome to AC!
    Did you try the suggestions from dapp and HP?

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    01-20-2014 03:11 PM
  16. STARGATE's Avatar
    My play store can't open with gmail account
    Welcome to the forums!
    Was it working before or it never did?

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    01-20-2014 03:12 PM
  17. amandible's Avatar
    I just got my Samsung galaxy s4 and can't open the google play store. It crashes instantly. I've tried these tips and they haven't worked. Now what can I do?
    01-21-2014 03:50 AM
  18. STARGATE's Avatar
    I just got my Samsung galaxy s4 and can't open the google play store. It crashes instantly. I've tried these tips and they haven't worked. Now what can I do?
    Welcome to the forums!

    You know, it surprises me y'all having this issue.

    Did you guys buy the phone from a store or from Craigslist or eBay?

    I'm beginning to think that some of you might have bought a clone.

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    01-21-2014 10:08 AM
  19. Todd Bohman's Avatar
    Having serious troubles with the Google Play Store. I've talked to T-mobile twice at customer service and they can't figure out what is going on. I looked on You Tube and found a person with similar problems but it was real confusing trying to follow him. Is there anyone I can call that can walk me through this problem? Google, Samsung, etc?
    08-27-2014 02:34 PM
  20. giordano bucktorah's Avatar
    Clear those Google play cache and data again in app manager then go under your Account tab in Settings select Google, select your account then select remove.
    Reboot and go back to the Account tab pick add, pick Google then reenter your password info and then try the play store app.
    That's what I do when I fully wipe my phone, sometimes it takes a couple minutes to start a download after restoring my account.
    03-16-2015 01:35 PM
  21. Timothy Takemoto's Avatar
    Quote Originally Posted by dappwl View Post
    Try this:

    i) Check the Application manager--> Google play store --> All --> clear cache--> clear data
    ii) Check for Download manager is enabled in Application manager --> All -->Last-Bottom task "Download manager Disabled"
    iii) Download manager --> clear cache--> clear data

    Worked for me too except Download Manager was not the last task, it was in alphabetical order I think, and it was enabled but I turned off and on for good measure and cleared its data (which also clears the cache I believe) too.
    05-30-2015 02:51 AM
  22. salamander0408's Avatar
    Google play dont work!how to fix please😧😧. I download an app from it , but when it finishes downloading it doesnt install ,instead its going back to downloading again .. it just keep doing that !please help!
    07-01-2015 09:00 AM
  23. Danny Kaler's Avatar
    Domt even listen tomthese people abot deleting this and that or force stopping and what not.... i spent 3 days messing with my tablet trying to get google play store to work. Its a problem on googles end and it wont be fixed for some time is what im told! You want a real fix then here it is, download and use amazon play store its the same exact thing except it works!! If your a die hard google fan then at least this will tide you over till they figure out the problem. Now get to downloading!! just google "download amazon play store"
    07-02-2015 04:51 AM
  24. kiran lalhandani's Avatar
    Update the date and time on your device

    Following these steps will sync your device with our servers.

    Open your device's main Settings app.
    Touch Date and time.
    If you see "Automatic date & time" and "Automatic time zone," uncheck them.
    Manually change the date and time, so that they are incorrect.
    Tap the Home Screen button.
    Go back to your Date and time settings (repeat steps 1 & 2).
    Manually change the date and time, so that they are correct.
    Re-check the boxes for "Automatic date & time" and "Automatic time zone."
    09-24-2015 08:06 AM
  25. codydavis31's Avatar
    This was the only thing that worked for me and I cannot believe it!!! I noticed this morning my time on my phone and widgets were wrong.
    As well as Google widget and GOOGLE PLAY STORE NOT WORKING> But this worked !!!! The last post about resetting date and time in your phone ! I somehow had automatic time and date not checked and when I checked it my phone came back to life !!!! THANK U SO MUCH
    01-31-2016 04:12 PM

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