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  • 1 Post By harryhoudini66
  • 1 Post By Brian Tui
  • 1 Post By George Wells2
  1. Thread Author  Thread Author    #1  

    Default S4 Data folder blank on PC when connected by USB

    ARG - I'm a pretty astute trouble Shooting SOB, but I can't seem to get the files on my S4 or the SD card to show up in explorer when it's plugged in.

    I downloaded the appropriate drivers. I even tried turning on USB debugging in developer options.

    I'm sure I can use dropbox, Slink or whatever the hell the other one is but this shouldn't be necessary...someone help me out perty please.
  2. #2  

    Default Re: S4 Data folder blank on PC when connected by USB

    Quote Originally Posted by MagicMike Kelley View Post
    ARG - I'm a pretty astute trouble Shooting SOB, but I can't seem to get the files on my S4 or the SD card to show up in explorer when it's plugged in.

    I downloaded the appropriate drivers. I even tried turning on USB debugging in developer options.

    I'm sure I can use dropbox, Slink or whatever the hell the other one is but this shouldn't be necessary...someone help me out perty please.
    May sound silly but the phone is not locked right>?
    Thanked by:
    niciog 
    niciog likes this.
  3. Thread Author  Thread Author    #3  

    Default Re: S4 Data folder blank on PC when connected by USB

    What do you mean locked?
  4. Thread Author  Thread Author    #4  

    Default Re: S4 Data folder blank on PC when connected by USB

    Bump - I cannot be the only person out there that has had this trouble.
  5. #5  

    Default Re: S4 Data folder blank on PC when connected by USB

    Didn't Google remove pure USB mass storage support? You might try
    https://play.google.com/store/apps/d...storageenabler

    I stopped messing with USB after finding My Phone Explorer--all file transfers, syncs and backups done over WiFi.
    Thanked by:
  6. #6  

    Default Re: S4 Data folder blank on PC when connected by USB

    As locked with a PIN. If I connect my phone while it is locked, nothing dispalys in Windows. Once unlocked, everything comes up fine.

    Posted via Android Central App
  7. Thread Author  Thread Author    #7  

    Default Re: S4 Data folder blank on PC when connected by USB

    I'll try again just for ****s-n-giggles. I had it unlocked though - because I was attempting to get it to reinitialize by switching between MTP, PTP and back again.
  8. Thread Author  Thread Author    #8  

    Default Re: S4 Data folder blank on PC when connected by USB

    Quote Originally Posted by JudH View Post
    Didn't Google remove pure USB mass storage support? You might try
    https://play.google.com/store/apps/d...storageenabler

    I stopped messing with USB after finding My Phone Explorer--all file transfers, syncs and backups done over WiFi.
    Not compatible with my device apparently :/
  9. #9  

    Default Re: S4 Data folder blank on PC when connected by USB

    Galaxy S4 may be connected as Camera instead of Connected as Media.

    1. Pull down Notification panel
    2. Verify "Connected as Camera" or "Connected as a media device"
    3. If Connected as Camera then that's why files are not being displayed.
    4. From the Notifcation panel on the Galaxy s4 click on "Connected as Camera"
    5. Select checkbox "Media device (MTP)"
    6. Windows will automatically install the appropriate USB driver
    7. Now open windows explorer and navigate to your S4. Your files should now be visible.
    Thanked by:
    DerekE_F likes this.
  10. #10  

    Default Re: S4 Data folder blank on PC when connected by USB

    Thanks for the reply Brian. Solved the problem for me in seconds. You sir are a genius....

    I too have been struggling with this issue for some time and have been trawling the net for a good while looking for a solution, but as ever it seemed no one knew their back side from their elbow until I saw your reply and it worked. I has a external drive die on me and had to replace some files I had on my Galaxy S4 32GB SD card but they were showing up as empty.

    Now after following your advice and changing the way my phone is read by windows via USB I have some much needed and much missed files back on hard disk.

    All I did was change 'connected as a camera'; (which is the default setting I believe) to 'connected as a media device and now all files can be seen and copied to my PC....
  11. #11  

    Default Re: S4 Data folder blank on PC when connected by USB

    If you are just trying to transfer your pictures and videos, open the file manager on your PC and right click on the drive that your USB is plugged into. Click on transfer pictures/videos and there you go Hope this helps, I just fell upon it!
  12. #12  

    Default Re: S4 Data folder blank on PC when connected by USB

    the screen on my phone cracked. Is there a way I can do that from my computer?
  13. #13  

    Default Re: S4 Data folder blank on PC when connected by USB

    This reply was spot on. Solved my issue straight away
    niciog likes this.
  14. #14  

    Default Re: S4 Data folder blank on PC when connected by USB

    Yep, YOU DA' MAN Brian. Had this same problem for a long time and finally found this thread. Never knew there was that choice to make.
  15. #15  

    Default Re: S4 Data folder blank on PC when connected by USB

    THANK YOU!!!!

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