1. MagicMike Kelley's Avatar
    ARG - I'm a pretty astute trouble Shooting SOB, but I can't seem to get the files on my S4 or the SD card to show up in explorer when it's plugged in.

    I downloaded the appropriate drivers. I even tried turning on USB debugging in developer options.

    I'm sure I can use dropbox, Slink or whatever the hell the other one is but this shouldn't be necessary...someone help me out perty please.
    08-05-2013 10:57 PM
  2. harryhoudini66's Avatar
    ARG - I'm a pretty astute trouble Shooting SOB, but I can't seem to get the files on my S4 or the SD card to show up in explorer when it's plugged in.

    I downloaded the appropriate drivers. I even tried turning on USB debugging in developer options.

    I'm sure I can use dropbox, Slink or whatever the hell the other one is but this shouldn't be necessary...someone help me out perty please.
    May sound silly but the phone is not locked right>?
    niciog and Elina Manandhar like this.
    08-06-2013 12:51 AM
  3. MagicMike Kelley's Avatar
    What do you mean locked?
    08-06-2013 01:24 AM
  4. MagicMike Kelley's Avatar
    Bump - I cannot be the only person out there that has had this trouble.
    08-06-2013 08:06 AM
  5. JudH's Avatar
    Didn't Google remove pure USB mass storage support? You might try
    https://play.google.com/store/apps/d...storageenabler

    I stopped messing with USB after finding My Phone Explorer--all file transfers, syncs and backups done over WiFi.
    Lejojaluel likes this.
    08-06-2013 10:49 AM
  6. harryhoudini66's Avatar
    As locked with a PIN. If I connect my phone while it is locked, nothing dispalys in Windows. Once unlocked, everything comes up fine.

    Posted via Android Central App
    08-06-2013 11:08 AM
  7. MagicMike Kelley's Avatar
    I'll try again just for ****s-n-giggles. I had it unlocked though - because I was attempting to get it to reinitialize by switching between MTP, PTP and back again.
    08-06-2013 01:18 PM
  8. MagicMike Kelley's Avatar
    Didn't Google remove pure USB mass storage support? You might try
    https://play.google.com/store/apps/d...storageenabler

    I stopped messing with USB after finding My Phone Explorer--all file transfers, syncs and backups done over WiFi.
    Not compatible with my device apparently :/
    08-06-2013 01:22 PM
  9. Brian Tui's Avatar
    Galaxy S4 may be connected as Camera instead of Connected as Media.

    1. Pull down Notification panel
    2. Verify "Connected as Camera" or "Connected as a media device"
    3. If Connected as Camera then that's why files are not being displayed.
    4. From the Notifcation panel on the Galaxy s4 click on "Connected as Camera"
    5. Select checkbox "Media device (MTP)"
    6. Windows will automatically install the appropriate USB driver
    7. Now open windows explorer and navigate to your S4. Your files should now be visible.
    DerekE_F and Jaime April like this.
    04-28-2014 09:25 AM
  10. ProfessorFart's Avatar
    Thanks for the reply Brian. Solved the problem for me in seconds. You sir are a genius....

    I too have been struggling with this issue for some time and have been trawling the net for a good while looking for a solution, but as ever it seemed no one knew their back side from their elbow until I saw your reply and it worked. I has a external drive die on me and had to replace some files I had on my Galaxy S4 32GB SD card but they were showing up as empty.

    Now after following your advice and changing the way my phone is read by windows via USB I have some much needed and much missed files back on hard disk.

    All I did was change 'connected as a camera'; (which is the default setting I believe) to 'connected as a media device and now all files can be seen and copied to my PC....
    06-25-2014 12:46 PM
  11. TLynn2028's Avatar
    If you are just trying to transfer your pictures and videos, open the file manager on your PC and right click on the drive that your USB is plugged into. Click on transfer pictures/videos and there you go Hope this helps, I just fell upon it!
    07-25-2014 04:25 PM
  12. Sandra Sellers's Avatar
    the screen on my phone cracked. Is there a way I can do that from my computer?
    01-06-2015 09:38 PM
  13. George Wells2's Avatar
    This reply was spot on. Solved my issue straight away
    niciog likes this.
    03-21-2015 07:33 AM
  14. JMK60's Avatar
    Yep, YOU DA' MAN Brian. Had this same problem for a long time and finally found this thread. Never knew there was that choice to make.
    03-21-2015 10:14 AM
  15. niciog's Avatar
    THANK YOU!!!!
    08-01-2015 11:24 AM
  16. Elina Manandhar's Avatar
    Ohhhhhhhh hahahah LOLL now that was funnyy I had recentlyy Locked my gallerryy with a "Smart Lock" APP... And I Not in a MILLIONNNN Yeaarssssssssss would have IMAGINNEDD that could be thee causee!! Thankss to GOD I googled it and stumbled upon this thread and saw ur replyy hehehe Thankss (Wink)
    12-26-2015 11:51 PM
  17. 661omar's Avatar
    May sound silly but the phone is not locked right>?
    Actually, not the least bit silly... As that was my exact problem on my Note 5 with Windows 8.1. Thanks very much!
    03-01-2016 12:58 AM
  18. TwainF's Avatar
    Nice job Brian! Your post is right to the point w/o all the hoopla, and it worked. Thanks again...
    07-02-2016 10:24 PM
  19. rabbit punch's Avatar
    Hello! I've had the same problem
    When you plug in your phone and unlock it , pull down the notification panel (swipe downwards on the phone starting from the top of the screen) . You will be given a few options. Select "File transfer" (or whatever option they give you since the exact wording of this option my be different from phone to phone - ex. on the galaxy it will say "media device"). You should now be able to move files to and from your device. Hope this helps!
    07-09-2016 09:26 PM
  20. Rickinator1969's Avatar
    That's exactly what it was. Thanks.
    07-21-2016 09:03 PM
  21. rrhartron's Avatar
    When I pull own the notification bar, I don't see a connected as choice?
    07-30-2016 01:31 AM
  22. Gman1750's Avatar
    I had the same problem. Unlocked my phone and I was able to access everything.
    08-05-2016 07:09 PM
  23. Alyssa Pierson's Avatar
    I ended up on this thread after my Samsung Galaxy S5 did the same thing. I'm getting rid of the phone soon, but thought I'd provide some insight for anyone else having this problem. On the phone, slide down from the top and there should be a notification that says "File Transfer - Tap here for more options." Tap it and options will come up to change the phone from the default Charging (really?? I've never plugged my phone into the computer to charge, only to move files. So stupid) to File Transfer. This allowed me to move/copy my pictures to my backup folder.
    11-05-2016 03:03 PM
  24. Cody Collinsworth's Avatar
    I had this problem on my S5. I was able to fix my problem by going into my USB options in my notifications bar. Whenever I selected the "USB 3.0" option my files appeared. I have switched back to the standard USB 2.0 option and evverything is just fine. I hope this helps someone
    02-23-2017 10:57 AM

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