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  1. Thread Author  Thread Author    #1  

    Default S4 Camera features are missing

    Hi folks,

    For some reason, I can't see camera features like: Dual-Shot and I have a new Galaxy S4 device.

    Little details:
    Model #: GT-I9500
    Android Version: 4.2.9

    Any idea why and how I can resolve it?
  2. #2  

    Default Re: S4 Camera features are missing

    You should have about 3 or 5 options top left of your screen in the camera app
  3. Thread Author  Thread Author    #3  

    Default Re: S4 Camera features are missing

    I don't have them, only: Flash, switch camera and camera settings.
  4. #4  

    Default

    On mine (Verizon) there is a column of icons on the top right of the camera window. The top icon switches from rear to front camera. The next one down is for taking a front and rear shot at the same time. The ones below that control camera functions and settings. Hit the one that's a gear with dropdown symbol under it and you get the detailed settings menu.

    Posted via Android Central App
    Samsung Galaxy S4 (Verizon - SCH-I545) - Android 4.3
  5. Thread Author  Thread Author    #5  

    Default Re: S4 Camera features are missing

    I don't have it...
  6. #6  

    Default Re: S4 Camera features are missing

    Can you do a screenshot?
  7. #7  

    Default Re: S4 Camera features are missing

    Quote Originally Posted by ynevet View Post
    Hi folks,

    For some reason, I can't see camera features like: Dual-Shot and I have a new Galaxy S4 device.

    Little details:
    Model #: GT-I9500
    Android Version: 4.2.9

    Any idea why and how I can resolve it?
    Wait a sec... Are you sure it says 4.2.9? If your software version is MTK6589, you've got a fake S4. If you've just bought it, send it back wherever it came from and request a refund!
    Samsung Galaxy S 4 NAE 4.4.2 Rooted with CF Auto-Root and HotSpot Mod
    HTC EVO Design 4G Rooted with HTC SuperTool v3 by frigid
  8. Thread Author  Thread Author    #8  

    Default Re: S4 Camera features are missing

    Hi,

    How can I check if it is MTK6589?

    Thank you.
  9. #9  

    Default Re: S4 Camera features are missing

    Go to System settings, More, About device...
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  10. Thread Author  Thread Author    #10  

    Default Re: S4 Camera features are missing

    Under which parameter/property it should be shown?
  11. #11  

    Default Re: S4 Camera features are missing

    Hello, I have the same problem but my Android version is 4.2.2 and Model Number is GT-I9500.
    Should I send mine back?
  12. #12  
    STARGATE's Avatar

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    Default Re: S4 Camera features are missing

    Quote Originally Posted by Bushra Chowdhury View Post
    Hello, I have the same problem but my Android version is 4.2.2 and Model Number is GT-I9500.
    Should I send mine back?
    Yours sounds like the real deal. Can you post a screenshot?

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    If I'm very clever, and I'm more than clever, I'm brilliant! I might just save the World, or rip it apart!
  13. #13  

    Default Re: S4 Camera features are missing

    S4 Camera features are missing-screenshot_2013-12-23-15-30-16.png

    This is how my camera looks.
    There is no Mode option at all, even in the settings
  14. #14  

    Default Re: S4 Camera features are missing

    S4 Camera features are missing-screenshot_2013-12-23-15-29-19.png

    In the "motion" tab, have of the features and options are missing as well.
  15. #15  

    Default Re: S4 Camera features are missing

    S4 Camera features are missing-screenshot_2013-12-23-15-29-09.png

    Information about the phone

    Please let me know if you need more information
  16. #16  

    Default Re: S4 Camera features are missing

    please help me
  17. #17  
    STARGATE's Avatar

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    Default Re: S4 Camera features are missing

    Quote Originally Posted by Bushra Chowdhury View Post
    Click image for larger version. 

Name:	Screenshot_2013-12-23-15-30-16.png 
Views:	91 
Size:	674.4 KB 
ID:	98139

    This is how my camera looks.
    There is no Mode option at all, even in the settings
    That doesn't look like mine at all! Look 👇
    S4 Camera features are missing-1387847121745.jpg

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    If I'm very clever, and I'm more than clever, I'm brilliant! I might just save the World, or rip it apart!
  18. #18  
    STARGATE's Avatar

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    Default Re: S4 Camera features are missing

    Quote Originally Posted by Bushra Chowdhury View Post
    Click image for larger version. 

Name:	Screenshot_2013-12-23-15-29-19.png 
Views:	78 
Size:	119.5 KB 
ID:	98142

    In the "motion" tab, have of the features and options are missing as well.
    That "Motion" tab looks kind of suspicious!
    Check mine:
    S4 Camera features are missing-1387847475058.jpg
    S4 Camera features are missing-1387847497299.jpg
    S4 Camera features are missing-1387847514965.jpg
    S4 Camera features are missing-1387847544578.jpg
    S4 Camera features are missing-1387847559642.jpg

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    If I'm very clever, and I'm more than clever, I'm brilliant! I might just save the World, or rip it apart!
  19. #19  
    STARGATE's Avatar

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    Default Re: S4 Camera features are missing

    Hey Bushra, what carrier are you using with that phone?

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    If I'm very clever, and I'm more than clever, I'm brilliant! I might just save the World, or rip it apart!
  20. #20  

    Default Re: S4 Camera features are missing

    Its unlocked.
    I dont have a carrier on mine.
    And exactly! I don't know how to fix it though!
  21. #21  
    STARGATE's Avatar

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    Default Re: S4 Camera features are missing

    Quote Originally Posted by Bushra Chowdhury View Post
    Its unlocked.
    I dont have a carrier on mine.
    And exactly! I don't know how to fix it though!
    Are you in the States or another country?

    And even if the phone is unlocked, you must have a carrier to give you service, hence my question.

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    If I'm very clever, and I'm more than clever, I'm brilliant! I might just save the World, or rip it apart!
  22. #22  

    Default Re: S4 Camera features are missing

    Quote Originally Posted by STARGATE View Post
    That doesn't look like mine at all! Look 👇
    Click image for larger version. 

Name:	1387847121745.jpg 
Views:	74 
Size:	25.0 KB 
ID:	98166

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    Yeah. This is how it should look. Not like the one that OP posted

    Posted via Android Central App
  23. #23  
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    Default Re: S4 Camera features are missing

    Bushra, I'm beginning to think you have a fake GS4!
    You should really look into that or return it.
    How much did you pay for it?

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    If I'm very clever, and I'm more than clever, I'm brilliant! I might just save the World, or rip it apart!
  24. #24  

    Default Re: S4 Camera features are missing

    Quote Originally Posted by STARGATE View Post
    Bushra, I'm beginning to think you have a fake GS4!
    You should really look into that or return it.
    How much did you pay for it?

    Sent From Inside The TARDIS in a Galaxy S4 Away!
    First , I thought its Galaxy S4 Mini or something.

    Its not galaxy s4 but again model number says i9500.

    So I think its fake one.
  25. #25  

    Default Re: S4 Camera features are missing

    Quote Originally Posted by Sanjay Chandra View Post
    First , I thought its Galaxy S4 Mini or something.

    Its not galaxy s4 but again model number says i9500.

    So I think its fake one.
    Hate to say it, but this seems most likely. None of the screens OP has posted look like my phone. Mine's the i9505, but they should be the same

    Posted via Android Central App
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