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  1. Thread Author  Thread Author    #1  
    Traxan's Avatar

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    Default Email sync keeps downloading old mail

    Hope you all can help because this is a pesky bug.

    I have mail on my personal account set to Manual so it only updates when I choose it. I only do it when I'm out and about. Here's the problem: It retrieves the last 25 message no matter what. So say only 2 new messages came in. It takes 23 previous emails, even though I have already downloaded them once. If I have no new mail, it downloads 25 previous mails. So i am constantly selecting all and deleting.

    So how do we end this? I only want it to download new since last sync, not 25 no matter when.
    Onna808 likes this.
  2. #2  

    Default Re: Email sync keeps downloading old mail

    What kindof account is it? There's sometimes a setting whether to keep mail on the server when it's deleted from your phone. In this case, it sounds like you've opted to keep the mail on the server, so the next time you check the mail, it downloads it again.
  3. Thread Author  Thread Author    #3  
    Traxan's Avatar

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    Default Re: Email sync keeps downloading old mail

    That's right. It's a POP3 account on my own personal domain. I leave mail on the server unless i delete it.

    The iPhone knew not to re-download an email. Please tell me that the S4 has at least the same sense.
  4. #4  

    Default Re: Email sync keeps downloading old mail

    Quote Originally Posted by Traxan View Post
    That's right. It's a POP3 account on my own personal domain. I leave mail on the server unless i delete it.

    The iPhone knew not to re-download an email. Please tell me that the S4 has at least the same sense.
    If it does, I haven't found the setting yet. I haven't found a way to make it ignore previously downloaded emails and it's been irking me since I got the phone. My previous phones allowed me to set "Download by Days" which prevented them from retrieving previous emails. I've just switched to the combined inbox and if I get a new alert and do not see it at the top, go on with my business.
    Samsung Galaxy S 4 NAE 4.4.2 Rooted with CF Auto-Root and HotSpot Mod
    HTC EVO Design 4G Rooted with HTC SuperTool v3 by frigid
  5. #5  
    charlibob's Avatar

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    Default Re: Email sync keeps downloading old mail

    I use K9 mail, pop 3, check manually, and leave mail on the server, but send to trash if I delete on phone (not the sever). It never downloads them again. If I want to review something, I simply look in the trash folder. All the emails are still waiting for me when I log in on my pc.
  6. Thread Author  Thread Author    #6  
    Traxan's Avatar

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    Default Re: Email sync keeps downloading old mail

    Where is this "send to trash" if deleted setting?
  7. #7  

    Default Re: Email sync keeps downloading old mail

    Verizon is my cell/Internet provider, I leave mail on the server for 14-days and yes there is a reason.
    I have another laptop that backs up my primary, both run Microsoft Outlook, MS-O is intelligent enough to know which messages have been downloaded to each laptop, however as others have posted my SGS4 isn't intelligent enough to figure this out. I also have a Gmail account, separate from Verizon.
  8. #8  

    Default Re: Email sync keeps downloading old mail

    I installed aquamail for this exact reason. It has the intelligence you are looking for.
  9. #9  

    Default Re: Email sync keeps downloading old mail

    When you created your email you may have said "never" delete emails from server. If so, go to Incoming server settings, and change it to "When I delete from Inbox". This worked for me on my Galaxy s4 mini
  10. #10  

    Default Re: Email sync keeps downloading old mail

    Quote Originally Posted by rdr555 View Post
    When you created your email you may have said "never" delete emails from server. If so, go to Incoming server settings, and change it to "When I delete from Inbox". This worked for me on my Galaxy s4 mini
    You're misunderstanding our situation .
    1) Your phone downloads the last 25 emails in your inbox.
    2) You do something with one email on any device (ie: move an email from your Inbox to a sub folder), reducing the 25 total emails to 24.
    3) On next sync, your phone insists on keeping 25 emails total, so it downloads a 25th email, the next oldest in the Inbox, and marks it "Unread".
    4) You now have to scroll down to the bottom of the Inbox and read it to satisfy your "all items read" nagging tendencies.

    In previous versions of the stock email client, we had two better experiences/features:
    - We had the option to choose "Last xx days". So if we set it to 1 day, anything that removed email from the Inbox wouldn't matter because "Yesterday" was a new day and no other emails were downloaded to "make up" for what was taken.
    - Through some intelligence, "Last xx emails" knew not to go beyond the last downloaded email. So if 1-25 was in the Inbox, removing 1-3 would just keep 4-25 until actual new emails arrived. The older 26-28 wouldn't be fetched to make up the difference.
    Samsung Galaxy S 4 NAE 4.4.2 Rooted with CF Auto-Root and HotSpot Mod
    HTC EVO Design 4G Rooted with HTC SuperTool v3 by frigid
  11. #11  

    Default Re: Email sync keeps downloading old mail

    Here's my latest solution to getting rid of historical emails. Go to Email/Settings. Tap the email you are using. Scroll to bottom of page for "more settings". Where it says "number of emails to load" apply "TOTAL". Now then - when the next lot of obsolete emails come in (all of them) you tap the hidden bottom left button on your S4 and hit "delete all emails". It worked for me. At last.
    Thanked by:
  12. #12  

    Default Re: Email sync keeps downloading old mail

    Thank you...your solution works perfectly
  13. #13  

    Default Re: Email sync keeps downloading old mail

    I finally got rid of this problem. I use email from my cable company (POP I guess). I logged into my email through the cable company's website. Deleting your emails directly from their site will no longer allow apps like outlook, cell phones, and other devices to find old emails anymore. Make sure you delete them from, inbox and from trash.
    I use outlook so I was afraid it would delete them there as well. But no, once you receive an email on outlook, it 'copies' it. So your important messages are safe in outlook. Just deleting them from the actual carrier of your email will prevent the S4 from finding them anymore.
    Probably the same thing works for yahoo email and other public servers.
  14. #14  

    Default Re: Email sync keeps downloading old mail

    Gfthh

    Posted via Android Central App
  15. #15  

    Default Re: Email sync keeps downloading old mail

    Uhfd vhf fun u ddhj

    Posted via Android Central App
  16. #16  
    Onna808's Avatar

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    Default Re: Email sync keeps downloading old mail

    Can't you just sync new emails only? My gmail doesn't sync old emails, only my POP email
    Pearl/Storm/Storm2/Torch/Z10/Note3
  17. #17  

    Default Re: Email sync keeps downloading old mail

    Quote Originally Posted by Florentino Garza View Post
    Uhfd vhf fun u ddhj

    Posted via Android Central App
    ?

    Posted via Android Central App

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