07-11-2016 11:45 AM
26 12
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  1. abland007's Avatar
    I bought a few songs in google play which I am able to listen to offline. I downloaded them to my S4 via Google Play but I cant find the songs in my files and the songs dont show up in my ringtones. I do not have an SD card so I don't know where my phone downloaded them to. Any help would be great. Thank you
    09-24-2013 01:15 PM
  2. STSVA's Avatar
    I bought a few songs in google play which I am able to listen to offline. I downloaded them to my S4 via Google Play but I cant find the songs in my files and the songs dont show up in my ringtones. I do not have an SD card so I don't know where my phone downloaded them to. Any help would be great. Thank you
    Probably in a folder called music, somewhere in the internal memory file system. If you want to use a music file as a ringtone, try an app called ringroid, available from the Play Store.
    09-24-2013 01:44 PM
  3. abland007's Avatar
    Probably in a folder called music, somewhere in the internal memory file system. If you want to use a music file as a ringtone, try an app called ringroid, available from the Play Store.
    I just cant find the songs anywhere. I can listen to them in airplane mode so I know they are on my phone. I hit the push pin button in the play music app and it downloaded them to my phone. Every single folder is empty because i just bought the phone. I would use one of those apps if I can find the music. I never had this issue with my S4. Frustrating...
    09-24-2013 01:53 PM
  4. STSVA's Avatar
    I just cant find the songs anywhere. I can listen to them in airplane mode so I know they are on my phone. I hit the push pin button in the play music app and it downloaded them to my phone. Every single folder is empty because i just bought the phone. I would use one of those apps if I can find the music. I never had this issue with my S4. Frustrating...
    What are you using to look for them?
    09-24-2013 02:13 PM
  5. abland007's Avatar
    What are you using to look for them?
    I have gone to every folder listed in "my files" and they all say empty. I also went to add ringtone under ringones/setting/add and it just shows the stock sounds on my phone, nothing that I just downloaded. I went to the music app as well. THere is nothing there.

    Any idea where google play downloads the music to?

    You would think it would at least be under the download folder, but that shows empty as well
    09-24-2013 02:25 PM
  6. abland007's Avatar
    I also downloaded the ringdriod app and it only shows the songs that were already on my phone. When I go to google music app, I can click on "songs on my device" and they show up, so I know they are on my phone.
    09-24-2013 02:28 PM
  7. paintdrinkingpete's Avatar
    Google Music app saves offline files to: /data/data/com.google.android.music/cache

    Note: You can only access this folder if you have root access
    09-24-2013 02:50 PM
  8. abland007's Avatar
    Google Music app saves offline files to: /data/data/com.google.android.music/cache

    Note: You can only access this folder if you have root access
    Not sure what root access means, but how can I add these songs to a ringtone and have them saved on my phone?

    Thanks for the help
    09-24-2013 02:59 PM
  9. abland007's Avatar
    Not sure what root access means, but how can I add these songs to a ringtone and have them saved on my phone?

    Thanks for the help
    All i want is to be able to access these songs on my phone. It shouldn't be this hard
    09-24-2013 03:01 PM
  10. paintdrinkingpete's Avatar
    Not sure what root access means, but how can I add these songs to a ringtone and have them saved on my phone?

    Thanks for the help
    In short, Google Music caches to a location that the average user does not have access to. "Root access" or "rooting" is similar to "jailbreaking" (pardon my use of an iPhone term) -- in short, if you don't know what root access is, then you don't have it.

    If you want to be able to access those songs on your phone to use as ringtones, the easiest way to do so would be to download the tracks on your computer, then copy the files over to your phone via USB. Without root, there's no real way to do it that I'm aware of.

    All i want is to be able to access these songs on my phone. It shouldn't be this hard
    Well, it isn't that hard really, if you want to access the songs, just open the Music app...what you're trying to goes above and beyond the scope of Google Music. Many folks (myself included) feel there should be option to move the cache to an SD card location, but there isn't...unfortunately.
    09-24-2013 03:25 PM
  11. CAT066's Avatar
    I'm new to the Samsung Galaxy S4, having previously used an iPhone, and I have the same issue that when I download a song from Google Play, it's not obvious where it is stored on the phone and it seems impossible to be able to use it as a ringtone - can anyone help please. The iPhone was so simple for this type of thing I don't understand why it should be so complicated on this phone
    10-26-2013 06:38 AM
  12. rkeenan's Avatar
    Pull up the song you want to apply for a ringtone in the Winamp app in the Play Store. It will allow you set it as a ringtone. It is the easiest way to do so.

    Sent from my SCH-R970 using Tapatalk
    10-26-2013 05:12 PM
  13. Laura Ulises's Avatar
    Im having the same problem with mine.
    01-05-2014 11:45 AM
  14. snake02_78's Avatar
    If you go into sounds to change the ring tone at the bottom of the list is an option for add. In the next screen is the option for play music which allows you to choose the track you want.

    Posted via Android Central App
    01-05-2014 02:37 PM
  15. Kellyn Bango's Avatar
    Did you go to the orange head phones that say play music and make sure all the little thumb nails are orange. That means they are downloaded to your device in the listen now app.
    02-14-2014 06:45 AM
  16. Rosco666's Avatar
    And how do you do that? have the app now(poweramp),but don't know how to add the song to ringtones
    02-19-2014 06:26 PM
  17. Rosco666's Avatar
    All good figured it out was easy
    02-19-2014 07:03 PM
  18. mamacindy's Avatar
    I downloaded music and it is in my play music app . I then made a play list and set each song as a ringtone. But when I go to settings and ringtones -it is not there. Nor is it the regular music app under song, playlist etc. Where are the songs and how do I get them as ringtones on my device LG G2800. Thanks!
    03-03-2014 03:11 AM
  19. Lovaboii Rakesh's Avatar
    I bought a few songs in google play which I am able to listen to offline. I downloaded them to my S4 via Google Play but I cant find the songs in my files and the songs dont show up in my ringtones. I do not have an SD card so I don't know where my phone downloaded them to. Any help would be great. Thank you
    03-14-2014 11:08 AM
  20. Angela Kelley's Avatar
    Save music to a phone or tablet

    Open the Google Play Music Icon Google Play Music app.
    Touch an album or playlist.
    Touch the Google Play Pin grey pin (Android) or Google Play Music Offline download (iOS) icon to start downloading music.
    Google Play Music Offline (Android) / Google Play Music Offline (iOS) An orange icon means music is saved on your device.
    03-17-2014 04:02 PM
  21. Gemma Craddock's Avatar
    I'm having the same problem with my new sony Xperia M2 any ideas
    08-12-2014 05:56 PM
  22. shantcarr's Avatar
    I found this work around that works for me on my Galaxy s4 active running version 5.0.1. You don't have to jailbreak or root.

    First....i stored my downloaded music to my SD card. (make sure you have actually downloaded the songs to your phone....you have to press the pushpin icon and wait for it to download to your phone) You can do this by going to Play app...settings...storage location and choosing "external". It took a min or 2 but my music was moved over to my SD card.

    After that....I went to the icon "My Files". Click on SD.....Android....data.... then com.google.android.music folder......files....music

    All my music files were numbered. I knew the main songs that I wanted to set as ringtones were the last that I purchased. So I went to the bottom. Click on it to preview the file to see what song it is. (if you press and hold you can choose to rename the file to the song name if you want) press and hold and then choose Copy.

    After this....the options are SD or Device. I chose Device.....Ringtones....then hit the "paste here" that's at the top.

    After that, the song appears in your ringtones. if you renamed it, it will appear under the song name.
    C T 79 likes this.
    06-25-2015 12:30 PM
  23. Mischifseeker's Avatar
    I fought with my s4 for an hour trying to solve the case of the disappearing paid for download, got fed up, and used my phone's browser to google the ringtone I wanted. Quick download, it was in my notifications, in my download app, added it to my ringtones. Done deal, total elapsed time maybe 2 minutes. AND got the ringtone I already paid 99 cents for from the play store but couldn't access for that first hour.
    09-20-2015 08:43 PM
  24. Joyce Demming's Avatar
    Not sure what root access means, but how can I add these songs to a ringtone and have them saved on my phone?

    Thanks for the help
    03-30-2016 01:54 PM
  25. C T 79's Avatar
    I found this work around that works for me on my Galaxy s4 active running version 5.0.1. You don't have to jailbreak or root.

    First....i stored my downloaded music to my SD card. (make sure you have actually downloaded the songs to your phone....you have to press the pushpin icon and wait for it to download to your phone) You can do this by going to Play app...settings...storage location and choosing "external". It took a min or 2 but my music was moved over to my SD card.

    After that....I went to the icon "My Files". Click on SD.....Android....data.... then com.google.android.music folder......files....music

    All my music files were numbered. I knew the main songs that I wanted to set as ringtones were the last that I purchased. So I went to the bottom. Click on it to preview the file to see what song it is. (if you press and hold you can choose to rename the file to the song name if you want) press and hold and then choose Copy.

    After this....the options are SD or Device. I chose Device.....Ringtones....then hit the "paste here" that's at the top.

    After that, the song appears in your ringtones. if you renamed it, it will appear under the song name.
    This worked so well that I felt I had join the forum to say thank you. You are an absolute legend my friend and I salute you
    05-18-2016 08:41 PM
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