1. Omar Baig's Avatar
    When I try to play certain songs after syncing with iSyncr, i will either get the error that the file type is not supported, or the song will play for 1 second and then skip. This problem has happened despite syncing multiple times. I am syncing via the USB method. I know the file type is supported because its .mp3 and I have multiple other .mp3 files that are playing fine. I know its not the file because sometimes when i sync it doesnt work and i resync and it does work. I have been spending days trying to get all my songs from iTunes on my device with several different methods and I just can't seem to catch a break.. Some help would be greatly appreciated. Thanks in advance
    10-07-2013 08:22 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! See what happens if you clear the app cache. Go to Settings/Apps/Downloaded, select iSyncr, and Clear Cache.
    10-07-2013 10:15 PM
  3. SeaBreez's Avatar
    If resetting the applications cache does not work to resolve the problem, please email me at iSyncr@JRTStudio.com for support.
    B. Diddy likes this.
    10-08-2013 08:42 AM
  4. Omar Baig's Avatar
    Resetting the cache didn't work and I actually have sent you an email already.
    10-08-2013 09:35 AM
  5. Ron Bridal's Avatar
    I am having the same issue with my Note 2. I have tried numerous applications for file transfers but they all act the same. Have you figured out why this is happening?
    04-23-2014 08:58 PM

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