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  1. Thread Author  Thread Author    #1  

    Default S4 Official Case and S Voice not Working

    Hi forum,

    Now this might be an issue with all case's/covers for the s4 but I only have the official one with the window build in (yes the one you pay £40 for and it doesn't close) so I'm not sure if it's global or not, my problem is...

    Once I have the case closed and the screen is not locked but shut down so the windows displays time, messages etc etc in the window if I have my ear phones on and hold the button that should activate S Voice it does not work.

    Do any of you guys know if there is a way to fix this please so I can use S Voice while my phone is in my pocket through the headphones?

    Thanks,
    Dean.

    Posted via Android Central App
  2. Thread Author  Thread Author    #2  

    Default Re: S4 Official Case and S Voice not Working

    Does no one else have this problem with a case fitted?

    Posted via Android Central App
  3. #3  

    Default Re: S4 Official Case and S Voice not Working

    Quote Originally Posted by DeanS4 View Post
    Does no one else have this problem with a case fitted?

    Posted via Android Central App
    It seems to be an issue that Samsung will not acknowledge

    http://forum.xda-developers.com/show....php?t=2311561

    Sent from my *PURPLE* Galaxy S4
  4. Thread Author  Thread Author    #4  

    Default Re: S4 Official Case and S Voice not Working

    Thank you for your reply and attached link, I shall follow the process.

    I think I shall also return my s-view case and get something more "compatible" than there own product... pfft..

    Thanks again.

    Posted via Android Central App
  5. #5  

    Default Re: S4 Official Case and S Voice not Working

    Hi Guys,

    This is CRAZY! I have tried both the Samsung S-View and Flip Wallet cases with my Note 3, and neither allow me to use S-Voice when the case cover is closed. "Hi Galaxy" goes unanswered.

    Also using a Bluetooth headset, the call button will only bring up the S-Voice prompt if the case is open. This is absurd. Does Samsung expect that no one will want to make a call with the phone in their pocket?

    Does anyone have a workaround for this? Someone must have an app that allows S-Voice or Google Now to answer a Bluetooth/Voice request when the case cover is closed.

    Any help will be appreciated.

    Thanks,
    Michael

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