09-19-2016 01:42 PM
  1. VickiHassall's Avatar
    Hi, I'm new to this. My problem being today my s4 went a little crazy and crashed while playing music. Since then, the touch screen has become unresponsive. After numerous battery pulls and a factory restore it seems the bottom of the screen. Aprox 1cm line across the bottom isn't responding. Also when the screen is in standby and I unlock it it the screen flashes green. I have no idea what's happened. The phone has not been dropped and is only a month old. Anyone experienced anything similar?
    10-21-2013 04:28 PM
  2. Ryandroid86's Avatar
    Hi, I'm new to this. My problem being today my s4 went a little crazy and crashed while playing music. Since then, the touch screen has become unresponsive. After numerous battery pulls and a factory restore it seems the bottom of the screen. Aprox 1cm line across the bottom isn't responding. Also when the screen is in standby and I unlock it it the screen flashes green. I have no idea what's happened. The phone has not been dropped and is only a month old. Anyone experienced anything similar?
    Well. That doesnt sound good.
    Id go return the phone back at carrier. sounds defective... certain carriers (like T-mobile) will get you a refurbished one for 5 bucks.
    10-21-2013 04:41 PM
  3. VickiHassall's Avatar
    I'm with Vodafone. I think they do the same also. So not impressed though. Thanks for your response
    10-21-2013 04:49 PM
  4. Mark van Beek's Avatar
    Hi Vicki,

    how did it end for you? I have here a S4 with the same problem, though that part of the screen DOES work in landscape mode, so it seems to be software issue which for this phone started after the upgrade to 4.3. I've now installed an early version of 4.4.2, but still have the same problem...
    01-19-2014 11:56 AM
  5. Przemek D's Avatar
    Hi Vicki,

    how did it end for you? I have here a S4 with the same problem, though that part of the screen DOES work in landscape mode, so it seems to be software issue which for this phone started after the upgrade to 4.3. I've now installed an early version of 4.4.2, but still have the same problem...
    I have exactly the same problem with my s4 active... Did you managed to fix it? I'm currently making full backup for factory reset. Maybe that will help
    03-01-2014 11:30 AM
  6. budopunk's Avatar
    I have exactly the same problem with my s4 active... Did you managed to fix it? I'm currently making full backup for factory reset. Maybe that will help
    Przemek...same here with s4 active...how did that go? anything you came across?
    07-15-2014 02:37 AM
  7. niksnaks's Avatar
    I have the same problem, i've managed to fix it by re-installing 4.4.2 with odin for short time but the problem seems to always come back.
    01-26-2015 07:34 PM
  8. iJAF's Avatar
    Hi,

    I have the same issue.

    Have you got any conclusion ?

    thank you
    09-19-2016 01:42 PM

Similar Threads

  1. Screen print not working with Palm motion
    By bertsirkin in forum Verizon Samsung Galaxy Note 3
    Replies: 5
    Last Post: 01-02-2014, 05:59 PM
  2. S4 Chrome Hover Worked for a Day
    By Kelvin Zhang in forum Samsung Galaxy S4
    Replies: 4
    Last Post: 10-29-2013, 06:03 AM
  3. automatically disable screen lock at home or work
    By Camilo in forum General Help and How To
    Replies: 8
    Last Post: 10-29-2013, 05:24 AM
  4. Video Editor / Editing App for Galaxy S4
    By LuvrGirl in forum AT&T Samsung Galaxy S4
    Replies: 0
    Last Post: 10-21-2013, 03:06 PM
  5. Default phone numbers in contacts keeps changing on my S4
    By omcviper in forum Samsung Galaxy S4
    Replies: 0
    Last Post: 10-21-2013, 12:06 PM
LINK TO POST COPIED TO CLIPBOARD