1. MsRed's Avatar
    Happy Thanksgiving all!

    Earlier, while waiting for dinner, I updated an app (Vivino). A short time later, I attempted a restart. The phone shuts down, goes to the lock screen, then restarts again, but gets hung up on the white Verizon screen. I can wait and go to the VZW store tomorrow to have them look at it, but I suspect they'll say a factory reset will be the fix. Any chance something else will fix this? I'm not even sure how to execute a reset outside of the settings menu.
    11-28-2013 06:27 PM
  2. ips123's Avatar
    Did you ever get this resolved on your own? I have the same issue.
    01-09-2014 08:12 AM

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