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  1. Thread Author  Thread Author    #1  

    Default Galaxy S4: your internet connection is unstable.

    Anyone else get this annoying notification since 4.3 update?

    If not then what went wrong? Everything seems alright with my wifi.. still, I get this notification almost every 5min since the update. Even though it's not a big deal 'cause it reconnects automatically, I wonder why it keeps doing that..

    Thanks in advance

    Posted via Android Central App - SAMSUNG GALAXY S4
  2. #2  

    Default Re: your internet connection is unstable.

    It's an issue with 4.3, not just the S4. Some things that help is to change your router's settings to a single band (b, g, OR n...) instead of mixed (b, g, AND n) or change the channel to a less noisy one (1 is very common in most devices, so it can get crowded). Also turning the option to NOT let the WiFi go to sleep when the device is, well, asleep, is advisable.

    In my case, my Note 3 displays this message whenever I place it too close to my laptop's network card antenna; if I put it somewhere else, it's fine.
  3. Thread Author  Thread Author    #3  

    Default Re: your internet connection is unstable.

    Ohh I see and alright, I will take your advice in consideration.

    Thanks!

    Posted via Android Central App - SAMSUNG GALAXY S4
  4. #4  

    Default Re: your internet connection is unstable.

    Note 3 n9005 wifi not working

    it seems like after i upgraded to android 4.3 .my phone i shaving some isssues with wifi recently. when i should get 15 Mbps downlaod speeed it is showing 1 Mbps. i ahve done all power saving mode to OFF also . and now going to ask for a replacement .samsung us said when i called, they offer help only if my device is manufactured in US. so sad

    i hav etried different routers with different wifi bands also. a same galaxy s3 with android 4.3 is giving good speeed unlike this .
    so everyone please be aware of this when buying and let me know any solution.
    Attached Thumbnails Attached Thumbnails Galaxy S4: your internet connection is unstable.-014b1141fc21eb164418d88430a7777188de3d78e7622b2ce2fd8994119721c6.jpg   Galaxy S4: your internet connection is unstable.-3135f126026bc14dae5910e37f64cd525045b71f3fc6954e67c2242f563bba77.jpg  
    69hanes likes this.
  5. #5  

    Default Re: your internet connection is unstable.

    Unfortunately I'm going the save referenced issues--device won't recognize familiar WiFi connections and signal is 'unstable' and WiFi is too busy even though I'm the only person on my connection
  6. #6  

    Default Re: your internet connection is unstable.

    Well, I may have found an answer, at least in my case, as I was being plagued by the same issue.

    I have a Netgear R7000 Nighthawk router, and found that if I turn off the 5GHz SSID broadcast, the issues go away. I don't know why, and I don't particularly like it, but my WiFi has remained stable for 2 days now. My guess is that for some reason, the S4 is becoming confused somehow with the other 5 GHz id being broadcast. The weird thing is that I can leave the 5GHz radio on, and it doesn't seem to affect anything.

    Don't know if this is the answer for everyone, but it seems to have worked for me (although it's only been a short time).
    sfvortex likes this.
  7. #7  
    troshs's Avatar

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    Default Re: your internet connection is unstable.

    I too have been having idiotic connections with my wifi lately since the update. Doesnt matter if I'm on the higher band or the lower band. Phone just doesn't give a crap, lol. Thank goodness KitKat is only a little over a month away....I hope they will fix it then. It really is an annoying problem, especially on Skype.

    Posted via Android Central App
  8. #8  

    Default Re: your internet connection is unstable.

    Quote Originally Posted by troshs View Post
    I too have been having idiotic connections with my wifi lately since the update. Doesnt matter if I'm on the higher band or the lower band. Phone just doesn't give a crap, lol. Thank goodness KitKat is only a little over a month away....I hope they will fix it then. It really is an annoying problem, especially on Skype.

    Posted via Android Central App
    Hi, troshs. As I noted, I don't have any problems with the bands themselves, just the SSID broadcast.

    Just for the hell of it, disable the 5GGHz SSID broadcast (not the radio itself) in the router and see what happens.
    Tee Mack1 likes this.
  9. #9  

    Default Re: your internet connection is unstable.

    Quote Originally Posted by JLTEEXO View Post
    Anyone else get this annoying notification since 4.3 update?

    If not then what went wrong? Everything seems alright with my wifi.. still, I get this notification almost every 5min since the update. Even though it's not a big deal 'cause it reconnects automatically, I wonder why it keeps doing that..

    Thanks in advance

    Posted via Android Central App - SAMSUNG GALAXY S4
    Yes,I've been getting it on my S3 since the update. In fact, I had to turn off the automatic switch to 3G to get the phone to stay on the home network at all. Latest download and upload speeds with it still happening: 26.59 Mbps and 8.74 Mbps! Needless to say, until now, I've scored so many points over my wife's iPhone, that there's a touch of schadenfreude there... :-(
  10. #10  

    Default Re: your internet connection is unstable.

    I have a dual router also with 2Ghz and 5Ghz. The only phone so far that worked well on both was S2.My Galaxy tab 10.1 can also connect to both bands with no issue.
    After update to 4.3 my S4 shows me connection unstable every 1 minute and fails to connect unless I restart it or I restart the router.
    A solution that worked for me was to change the channel from Auto to some channel 6 on 2.4Ghz and 36 on on the 5Ghz.
    Still no luck with the 5Ghz connection however I see no more issues with the wifi connection on 2.4 - fingers crossed
  11. #11  

    Default

    If you go into your router settings, and LAN setup section you can just add your phone to the section where it says Address Reservation, that's what I did n I haven't had a problem since.

    Sent from my Galaxy S4 via Android Central App
  12. #12  

    Default Re: your internet connection is unstable.

    @jeffreyh51

    thanks for the info. i have netgear router equipment too, just copied and pasted your post so i can follow your instructions. also, i was reading post on a verizon site, and it appears that everyone is having the same issues. does not matter who the carrier is. i'm with at&t, so it has to be a problem with the updated 4.3 or higher software upgrade. thanks again, will let you know if this solves my problem as well.
  13. #13  

    Default Re: your internet connection is unstable.

    Hi, Tee Mack1.

    FYI...Although my suggestion worked for a while, it reverted back to the same old thing after a week or two. I'm back in the same boat as everyone else.
    I've tried everything I've seen in every forum I can find, but nothing seems to work. I'm convinced it's a Samsung problem that wasn't fixed in the latest update either. BTW...I'm also on AT&T, but that doesn't seen to be the issue, since many others are experiencing the same thing.
    We'll simply have to wait until somebody comes up with a more permanent solution.
  14. #14  

    Default Re: your internet connection is unstable.

    I fixed mine by adding my phones ip address to my routers allowed devices.

    Sent from my Galaxy S4 via Android Central App
  15. #15  

    Default Re: Galaxy S4: your internet connection is unstable.

    I was having lots of problems keeping a 5 ghz connection on my Netgear Nighthawk. Wifi Analyzer showed that the signal strength was very erratic. After the latest router firmware update, it has been much more stable.

    Sent from my SGH-M919 using Tapatalk
  16. #16  

    Default Re: Galaxy S4: your internet connection is unstable.

    I had the same stupid "your internet connection is unstable."
    I have 2 Samsung Galaxy S4 phones. Both S4 phones get the error "your internet connection is unstable"
    Router at home is a dual band TP-link router. TL-WDR4300
    Router at is the same model.
    Both at work and at home, the S4 phones get an unstable internet connection after some time.

    Tried a lot of things, reset the phone, disabled the 2Ghz, disabled the 5Ghz.
    Also just installed the newest android 4.4.2
    Didn't help.

    What did help is that my TP-link router has the ability to create a 'guest' network.
    So besides the 2Ghz network and the 5Ghz network, I created a 3rd network, only for the 2 mobile phones.
    And this worked. Both S4 phones now have a stable internet connection.
    On this 'guest' network, it doesn't matter if I turn on the WPA/WPS security or not.
    Anyway, it was a big disappointment to find out that the new android version 4.4.2 did not solve this issue.

    I think that the whole issue is caused by the router or phones not liking that there are different protocols or security levels working on the same network.
    As long as you create a network with only 1 specific type of connection type being connected, the error will not occur.
    Strange thing still is that it will not work when you simply force your network to only work in only 1 mode (only WPA, only WPS etc)

    Edit: After a few days, the problem came back....
  17. #17  

    Default Re: Galaxy S4: your internet connection is unstable.

    Where in the Samsung Galaxy S3 settings is the option NOT to turn the WiFi off? Would love to rid myself of the annoying Internet Unstable message.
  18. #18  

    Default Re: Galaxy S4: your internet connection is unstable.

    There is no such option.
    There is an option however to automatically switch between mobile network and wifi:
    settings -> wifi -> advanced -> 'auto network switch'

    Then, when having an unstable wifi, the phone will fall back to mobile network.
  19. #19  

    Default Re: Galaxy S4: your internet connection is unstable.

    as for: "settings -> wifi -> advanced -> 'auto network switch'"

    on my new (as of 4/11/14) Note 2, there is no "advanced" option after "settings -> wifi"

    I see available networks listed and at the screen bottom I see 'Scan" and "wifi direct".

    Scan seems self-explanatory. NO IDEA what Wifi Direct is? What might it do? How much extra is it going to cost me if I dare to press that? Does it have anything to do with Auto Network Switch?

    But my question here is, how to get to Advanced & Auto Network Switch when there is no Advanced to press?

    Brand new phone today and I let it do every kind of update it wanted to do when I set it up.

    So grateful for any ideas.


    Thanks
  20. #20  

    Default Re: Galaxy S4: your internet connection is unstable.

    While being at wifi settings, press the menu button at the bottom and there will be a pop up menu listing advanced...
  21. #21  

    Default Re: Galaxy S4: your internet connection is unstable.

    Tried the reset, new kitkat android firmware and also the clear cache. Did only work for a few days.
    What also works for a short time is setting the phone on a fixed ip. Then the internet will remain stable for a few days, and then the error will return again.

    The Samsung S4 (and probably more models) probably have a problem with dual band routers. The phone connects to the wifi network, but still can not get data from it. Turning off the 5Ghz band (so the router only works at 2Ghz), also solved the problem.... for a few days....

    So, I threw away my TP-link modem and bought the Asus RT-AC68A. The problem was away for a few days, but after that, the error came back.
    I have the same problem on 2 phone's (both are Samsung S4), so it can not be that 1 phone is defect.
    It simply must be some design defect in the S4.
    Nothing that I can solve.

    Samsung should have solved this issue, it has been there for long time now.
  22. #22  

    Default Re: Galaxy S4: your internet connection is unstable.

    I finally decided to call Samsung directly regarding the “your internet connection is unstable…” issue, after AT&T suggested that they replace my phone (S4) under warranty, despite the probability that it is software related, and has nothing to do with the hardware. I spoke with a nice, understanding tech who actually seemed to know what she was talking about, and acknowledged that she had heard of the issue. In fact, she had experienced it herself with her Note 3.

    She described what she had done on her own, since Samsung has not, itself, come up with anything. She explained that it worked for her, and that it was worth a try. Since I had already tried everything else I could find on the net, I figured no harm done…..

    Go to Application Manager, ALL
    Scroll to Wi-Fi Direct Share and click
    Hit Force Stop
    Hit Clear Cache
    Go back to ALL list, hit Wi-Fi Direct
    Do the same as above
    Restart

    I don’t understand, because I’ve done the “wipe cache partition” procedure with no positive results, but this has kept everything stable for 2 days now. I don’t know if I’m going to have to do it again when the cache fills again, but this is the first thing that has really worked for me so far.

    Worth a try. Let me know if it works for you.
    JasW and P D2 like this.
  23. #23  

    Default Re: Galaxy S4: your internet connection is unstable.

    Thanks Jeffrey, gonna try it. But looked at the other forum giving this same tip, and people said the error came back after a few days.
    I will keep you posted for sure about if this solves the error. thanks again Jeffrey.
  24. #24  
    paulhead's Avatar

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    Default Re: Galaxy S4: your internet connection is unstable.

    I called att and they advised me to the following settings. I was having trouble connecting to free wifi every where. Been fine ever since
    Galaxy S4: your internet connection is unstable.-screenshot_2014-04-09-08-13-22-1.png
    69hanes and P D2 like this.
  25. #25  

    Default Re: Galaxy S4: your internet connection is unstable.

    Thanks Paul, but that has got nothing to do with the internet connection becoming unstable after being connected for a few days (or becoming instable even immediately)
    This thread is about Samsung S3, S4 and Samsung Notes getting an error message saying "your internet connection is unstable"
    The error only pops-up with certain wifi routers. The error can pop-up immediately (seconds) when connecting to the wifi router. It can also disappear for a few
    days, after changing some settings.


    PS: the suggestion which Jeffrey gave to me is still working OK for 1 day now.
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