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"Call" (dialer") icon deleted by guy at party, how to reinstall stock dialer?
Hey, i'm older, this galaxy s4 is my first smartphone. I had an "update" from android, and after I updated, I could no longer add new contacts to my contact list. Mentioned this at a party, some guy who said he knew how to fix that, took my phone, and I saw him clicking on the "force stop" and I asked him, "are you SURE you should do that?"
and he replied, "oh yes, yes, I do this all the time to my son's phone"
and i'm not sure what all else he did,
my "call" icon and my contacts are gone. Can't dial the phone. no, it's not in the "play store".
So I ran to sprint store, they had not seen a missing stock dialer before.
and they did locate the file for the stock dialer, but could not reinstall it. They randomly chose some dialer from the play store, and installed that one, but, it's terrible, covered with ads, no features at all.
And my contact list is now all jumbled together, (but, luckily, IS still there, but now, all 500 emails are now jumbled in with phone numbers, it's a nightmare).
They said, i'll probably have to wipe phone, and go to factory defaults, and lose Everything in the phone.
so HERE'S MY QUESTIONS:
What would YOU do, if this was your phone, would you wipe it out, to get stock dialer and contact format back?
ANYONE HERE KNOW HOW TO REINSTALL THE STOCK DIALER ON GS4?
(If so, please be Very specific, cuz I am older, don't know all the lingo) It is a stock, store-bought phone, not rooted.
ANYONE HERE know how to back up my Polaris documents in case my phone DOES have to be wiped out?
WHICH PLAY STORE DIALER IS BEST ONE, in case I decide to NOT wipe out my phone..
WHICH BACK UP PLAN OR APP is best one ?? in case I decide I will just back up what I can, and wipe phone out.
and yes, yes, I've learned my lesson, don't let guys at parties mess with my phone....ha.