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  1. Thread Author  Thread Author    #1  

    Default Galaxy S4 - Sending Failed on E-mail

    First off, first time posting a thread - hope I am in the right place
    A few weeks ago, I had issues with two (2) emails that I was sending out and they failed. I went in to the outbox folder and deleted those e-mails. Now anytime that I reboot my phone I get a message that says Sending failed on both e-mails but no where to be found.
    I have removed that e-mail address from the GS4, rebooted, and put the e-mail address back on but I am still getting that error message when I reboot. Anyone have an idea on how to fix ?
  2. #2  

    Default Re: Galaxy S4 - Sending Failed on E-mail

    Quote Originally Posted by Paul_Wright View Post
    First off, first time posting a thread - hope I am in the right place
    A few weeks ago, I had issues with two (2) emails that I was sending out and they failed. I went in to the outbox folder and deleted those e-mails. Now anytime that I reboot my phone I get a message that says Sending failed on both e-mails but no where to be found.
    I have removed that e-mail address from the GS4, rebooted, and put the e-mail address back on but I am still getting that error message when I reboot. Anyone have an idea on how to fix ?
    Try uninstalling the updates then update it in google play
    If I helped hit that thanks button
  3. #3  

    Default Re: Galaxy S4 - Sending Failed on E-mail

    I have the exact same issue. I had the problem before and it remained after last weeks update, not sure what that has to do with it. Did you have this same problem and uninstalling and updating worked for you?
  4. #4  

    Default Re: Galaxy S4 - Sending Failed on E-mail

    Having the same issue. The failed email pops up everytime I reboot my phone. I have uninstalled and reinstalled the exchange acct. Still having the same issue. Nothing in my outbox or drafts is shown.

    I tried to contact IT server side...no luck on any fix

    Any help is welcomed. Thanks!
  5. #5  

    Default Re: Galaxy S4 - Sending Failed on E-mail

    So the trouble is with an Exchange account and not Gmail?
  6. Thread Author  Thread Author    #6  

    Default Re: Galaxy S4 - Sending Failed on E-mail

    The trouble isn't with the exchange account itself, but with an e-mail that failed to send (either finally sent or was deleted from the outbox) and now when the phone reboots, you get the error message.

    It's not a app where I can go and uninstall updates and re-install - it is the stock e-mail that came with the phone.

    - - - Updated - - -

    There isn't an option for that - it's stock email
  7. #7  

    Default Re: Galaxy S4 - Sending Failed on E-mail

    i have the same problem. I was abroad having problems sending mail from the phone, so redid the emails from webmail and then deleted them from the outbox on the phone. now everytime I turn the phone on I get sending failed messages. how do I clear them? nothing in my outbox now.
  8. #8  

    Default Re: Galaxy S4 - Sending Failed on E-mail

    i solved this issue by removing the exchange account from the phone and then going into Options-->more-->Application Manager-->All (at the top of the screen)-->email and clicking "Clear Data" and "clear cache" if it's an option. This will WIPE OUT ALL EMAIL ACCOUNTS configured on the phone so you will have to set them up again. But at least it fixes the issue. Also noticed my battery was draining really fast since this started happening. hopefully this will help with that as well
  9. #9  

    Default Re: Galaxy S4 - Sending Failed on E-mail

    I now have two gmail messages with sending failed when I reboot my phone. I removed the email account. Cleared the cache then re-booted the phone. The messages still arrived. Anyone else have a suggestion?
  10. #10  

    Default Re: Galaxy S4 - Sending Failed on E-mail

    Did anyone ever get a satisfactory answer to this? I've had 2 Exchange emails from last year that keep showing up as "sending failed" on every restart. Like other's postings, there is nothing in my Outbox, either on the phone or in my actual Exchange account. I really don't want to uninstall and re-install Exchange, much less my other email accounts, if I can at all avoid it, especially if that doesn't fix the problem anyway. Thanks.

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