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  1. Thread Author  Thread Author    #1  

    Default Sound disappears for few seconds during calls

    Hi all,
    I'm new to the forum and I hope you can help me with my issue.
    During the last week I've been having some sound problems. Suddenly the sound disappears for 2-3 seconds during phonecalls, and sometimes the other person can't hear me neither during this period. In a 5 minute call this usually happens around 2-3 times.
    I have not experienced the same problem while listening to music etc, and I don't see any change in the signal strength when it happens.
    Any clues how to solve this, or isolate the problem further?

    Thank you

    Best regards,
    Casper
  2. Thread Author  Thread Author    #2  

    Default Re: Sound disappears for few seconds during calls

    Update: I've tried making calls with Viber, the problem doesn't occur here.
    I originally wrote that sometimes the person who I'm talking to cannot here me either. This is false, the other person can hear me clearly while I cannot hear them at all.
    Any suggestions?

    Thank you

    EDIT: If I use the speaker for my calls it also happens (during normal phonecalls).

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