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  1. Thread Author  Thread Author    #1  

    Default Galaxy S4: People can't hear me

    I bought the S4 6 months ago and a few days ago, when call or receive calls, people can't hear me but i can hear them. When i activate my speakerphone, they can hear me. I did a factory reset but the problem is still there.

    Does anyone has any info in what to do in this matter?

    Regards
    Last edited by NotJustAPhone; 03-22-2014 at 04:19 PM.
  2. #2  
    srkmagnus's Avatar

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    Default Re: People can't hear me S4

    Quote Originally Posted by Amazonnia View Post
    I bought the S4 6 months ago and a few days ago, when call or receive calls, people can't hear me but i can hear them. When i activate my speakerphone, they can hear me. I did a factory reset but the problem is still there.

    Does anyone has any info in what to do in this matter?

    Regards
    Does the issue happen all the time or did it recently start?

    I don't know what the issue could be tied to, but perhaps knowing if it's an all the time thing or random issue may help start looking for a cause.
  3. #3  

    Default Re: People can't hear me S4

    You could try S-Voice or one of the other voice-activated features to check whether the microphone is working OK or has a problem independent of phone calls.
    Samsung Galaxy S4 (Verizon - SCH-I545) - Android 4.3
  4. #4  

    Default Re: People can't hear me S4

    Try plugging a headset in and out. Maybe something is stuck in the hole.
    Semper Fi
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  5. #5  

    Default Re: People can't hear me S4

    make sure Bluetooth is off. Your phone maybe syncing with a bluetooth you have laying around or with your car's bluetooth.
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  6. #6  

    Default Re: People can't hear me S4

    Quote Originally Posted by Amazonnia View Post
    I bought the S4 6 months ago and a few days ago, when call or receive calls, people can't hear me but i can hear them. When i activate my speakerphone, they can hear me. I did a factory reset but the problem is still there.

    Does anyone has any info in what to do in this matter?

    Regards
    I just had this exact problem and the solution:

    The microphone hole at the bottom of the phone was clogged. I could see something grey in it and I was able to scrape it out with a safety pin. (Carefully). That fixed it.
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  7. #7  

    Default Re: People can't hear me S4

    Quote Originally Posted by glowworm22 View Post
    I just had this exact problem and the solution:

    The microphone hole at the bottom of the phone was clogged. I could see something grey in it and I was able to scrape it out with a safety pin. (Carefully). That fixed it.
  8. #8  

    Default Re: People can't hear me S4

    Thanku to who said tge mic hole was blocked. My sons galaxy had same problem I told him of this comment, he cleaned the hole and now he can be heard on a call again. Thank you.

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