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  1. Thread Author  Thread Author    #1  
    hanly2's Avatar

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    Default Galaxy S4: Phone keeps opening stuff while I am on a call.

    How come when I make a call on my S4, when I go to hang up I am in the settings screen making changes or whatever my phone feels like doing. This didn't happen with my old phone the s2. It is really a pain because I cant hang up or anything.
  2. #2  

    Default Re: Phone keeps opening stuff while I am on a call.

    Sorry, I'm not quite clear on the sequence of events. Can you walk us through step by step? What I understand is that when you hang up a call, you're immediately sent to the Settings, and there may be phantom screen touches or selections that you're not responsible for?
  3. #3  

    Default Re: Phone keeps opening stuff while I am on a call.

    Mine does that when I'm actually on the call. I was reading in another thread it might be the sensor and used compressed air to blow out the sensor and ear phone area. That seemed to work for a little while. But within a few days it was doing it again... Very annoying

    Posted via Android Central App on my awesome Samsung Galaxy s4
  4. #4  

    Default Re: Phone keeps opening stuff while I am on a call.

    Any suggestions for a long term fix?

    Posted via Android Central App on my awesome Samsung Galaxy s4
  5. #5  

    Default Re: Phone keeps opening stuff while I am on a call.

    Do you have the proximity sensor turned off in Settings? It sounds like you're turning on things with your cheek while on calls.

    Sent from my Nexus 5 using Tapatalk 2
  6. #6  

    Default Re: Phone keeps opening stuff while I am on a call.

    You can actually turn off the proximity sensor on the S4?
  7. #7  

    Default Re: Phone keeps opening stuff while I am on a call.

    I thought you could turn it off on any phone. It turns off on my Kyocera and LG phones.

    Sent from my Nexus 5 using Tapatalk 2
  8. #8  

    Default

    Not sure about all of them but you can on Samsung phones


    Sent from my SGH-M919 using AC Forums mobile app
    Attached Thumbnails Attached Thumbnails Galaxy S4: Phone keeps opening stuff while I am on a call.-1390005353585.jpg  
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan



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  9. Thread Author  Thread Author    #9  
    hanly2's Avatar

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    Default Re: Phone keeps opening stuff while I am on a call.

    Yes it does this while on calls. I have that box unchecked, so I will try checking it and see if that helps. But the way that is worded in the setting is awfully weird.
  10. #10  

    Default Re: Phone keeps opening stuff while I am on a call.

    Quote Originally Posted by hanly2 View Post
    Yes it does this while on calls. I have that box unchecked, so I will try checking it and see if that helps. But the way that is worded in the setting is awfully weird.
    Why is that? It makes perfect sense to me...
    Turning on the proximity sensor will detect that you have the phone up to your ear, which will turn off the screen

    Posted via Android Central App
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan



    Current Devices:
    Galaxy Note 4
    rMBP 13"
    iPad 2
  11. Thread Author  Thread Author    #11  
    hanly2's Avatar

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    Default Re: Phone keeps opening stuff while I am on a call.

    I thought the proximity sensor is what was causing things to open because my cheek was there?
  12. #12  

    Default Re: Phone keeps opening stuff while I am on a call.

    Quote Originally Posted by hanly2 View Post
    I thought the proximity sensor is what was causing things to open because my cheek was there?
    No, the sensor detects that your face is by the screen and it turns the screen off. This saves battery and also stops you from pressing buttons.

    Samsung Galaxy Note 3 (Verizon)
  13. #13  
    mama19's Avatar

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    Default Re: Phone keeps opening stuff while I am on a call.

    how do you turn off the proximity sensor on the S4?
  14. #14  

    Default Re: Phone keeps opening stuff while I am on a call.

    Quote Originally Posted by mama19 View Post
    how do you turn off the proximity sensor on the S4?
    Welcome to Android Central! Open the Dialer, tap menu to get to the Call Settings menu that you can see a few posts above this one. Uncheck the selection for the proximity sensor.

    Posted via Android Central App
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