auto shutdown when searching or in gallery

[Leah Zurzolo]

My phone seems to be going through a phase of automatic shutdown when I'm either searching the Internet or looking through the gallery.
For example this morning at 88% charge I went into the Google search tab hadn't even yet typed a thing in and it shut down. It wouldn't turn back on unless plugged into power as it now had 0% battery.

 

[UJ95x]

My phone seems to be going through a phase of automatic shutdown when I'm either searching the Internet or looking through the gallery.
For example this morning at 88% charge I went into the Google search tab hadn't even yet typed a thing in and it shut down. It wouldn't turn back on unless plugged into power as it now had 0% battery.

Sounds like a defective battery. I'd call and ask for a replacement

Posted via Android Central App

 

[Nurocyon]

You probably have the same problem as a bunch of other S4 users. Bad battery which starts swelling and doesn't work properly. (Obvious, lol)
Samsung and most of the service providers know this problem, so just go and ask a new battery - you should get it completely free.

Sent from GT-I9505 via AC App