S4 keeps shutting down at 15%?? HELP!!!

[anon8457786]

I just got my phone July 2013 and last night my phone just decided to shut down at 15%. Im charging this phone for the 3rd time today and it shuts at 15% for the 3rd time too. What do I do??? HELP!

 

[B. Diddy]

Welcome to Android Central! That actually sounds normal to me--most devices will power off automatically when they reach a certain low battery state, and 15% sounds about right. Have you seen it run lower than that? And are you saying that it powers off when it has dropped to 15%, or that it powers off when you've charged it up to​ 15%?

 

[anon8457786]

no, I dont think it's normal because ive had other phones and they literally shut off right when it hits 0% but my s4 never shuts off at 15% until last night. my s4 usually shuts off when it hits 0%. and yeah it powers off when its dropped to 15%