1. amemon's Avatar
    Hi,

    I have a problem related to internal memory, I have no third part app installed and I have made the factory setting and removed all apps manually as well. But still when I am looking into storage it says Internal storage Total space 16.00 GB, available 363 MB (sometimes goes minus if i will open more than two apps like settings, gmail and anything else from default programme) Phone storage: 16.53 GB Available 16.21 GB.

    Moreover when i double tap on APPS in internal storage it shows at bottom (133MB USED 79MB free)

    Please Can somebody help me to find out the solutions for internal memory??

    Thanks
    Attached Thumbnails Internal Memory negative-screenshot_2014-01-25-11-32-38.png   Internal Memory negative-screenshot_2014-01-25-11-43-10-1-.png  
    Rehman punjabi likes this.
    01-24-2014 08:32 PM
  2. FutureKix's Avatar
    Wow! I know this sucks, but it's actually kinda cool! Sorry, I don't know how to fix that. Do you think it's just a graphical glitch of some kind or is the space really not there? Can you still download and install things? I've seen other situations where the Galaxy S4 didn't properly display memory, and usually you can still "use" that space.
    01-25-2014 03:54 PM
  3. amemon's Avatar
    Thanks buddy....but it really sucks... I can download but during installation (till the end) it goes and finally it says unable to install (with some error code) and something about memory.

    I did hard reset and now it shows only 2 GB available but after downloading just Soccer Manager its again full......
    01-25-2014 11:40 PM
  4. UJ95x's Avatar
    Thanks buddy....but it really sucks... I can download but during installation (till the end) it goes and finally it says unable to install (with some error code) and something about memory.

    I did hard reset and now it shows only 2 GB available but after downloading just Soccer Manager its again full......
    And does it still show the memory with negative space? Sounds like an issue within the OS. Haven't seen this before, only fix would probably be a replacement

    Posted via Android Central App
    01-25-2014 11:50 PM
  5. Sanjay Chandra's Avatar
    Hi,

    I have a problem related to internal memory, I have no third part app installed and I have made the factory setting and removed all apps manually as well. But still when I am looking into storage it says Internal storage Total space 16.00 GB, available 363 MB (sometimes goes minus if i will open more than two apps like settings, gmail and anything else from default programme) Phone storage: 16.53 GB Available 16.21 GB.

    Moreover when i double tap on APPS in internal storage it shows at bottom (133MB USED 79MB free)

    Please Can somebody help me to find out the solutions for internal memory??

    Thanks
    Try factory reset (back up data with Kies/Cloud)
    01-26-2014 06:23 AM
  6. amemon's Avatar
    And does it still show the memory with negative space? Sounds like an issue within the OS. Haven't seen this before, only fix would probably be a replacement

    Posted via Android Central App
    Replacement

    - - - Updated - - -

    Try factory reset (back up data with Kies/Cloud)
    already did .... reset from menu as well hard reset
    01-26-2014 10:54 AM
  7. pius80's Avatar
    I have exactly similar problem with my phone.
    It shows:
    internal storage
    Total space 16.00GB
    Available - Negative 5GB
    Apps - 21GB

    Whats the problem. i Have very few installed apps ,if any,....
    01-07-2015 04:48 AM
  8. Jafet Asio's Avatar
    almost the same problem here
    internal storage
    Total space 4.00GB
    System memory"4.00gb
    Apps - 748Mb
    Available - 0gb
    when i connected it to a PC using usb cable of mine it says
    Card:2.87gb out of 14.6gb
    "Phone: -1048576000gb out of -1048576000gb" <------------ SERIOUSLY is this even possible pls if anyone finds a solution pls tell us
    02-14-2015 04:25 AM
  9. Cesar Badilla Badilla's Avatar
    I suggest trying resoldering the EMMC memory.

    IF issue persists you could try a full wipe using the TWRP or CWM recoveries.
    Format data .

    Then flash custom rom or stock rom using Odin.

    Regards.
    02-05-2016 12:17 PM
  10. Maxwell nonso's Avatar
    I have exactly similar problem with my phone.
    It shows:
    internal storage
    Total space 16.00GB
    Available - Negative 5GB
    Apps - 21GB

    Whats the problem. i Have very few installed apps ,if any,....
    please how did you fix yours. I'm going through the same thing here
    12-24-2016 07:47 AM
  11. anon(632115)'s Avatar
    Internal memory is probably corrupt. Try flashing FW again
    12-24-2016 08:13 AM

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