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    Unhappy S4 keep shutting off and stuck on samsung logo

    My 6-month old S4 shuts off about 5 times a day and goes into a boot loop, getting stuck on the samsung i9505 logo until i pull the battery out. Please help, I'm getting really tired of this and it's being really inconvenient. I tried doing a recovery boot, wiped cache partition, and when i tried to reboot the phone, it keeps saying "error" and it goes into a boot loop over and over and over again. Sometimes it doesn't function without being plugged into a charger.

    I still have a warranty, but I don't know how I'll be able to do some replacements because I bought my S4 while I was on a vacation in the Philippines. Pleaaaase help, what do I do?
  2. #2  
    Golfdriver97's Avatar

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    Default Re: S4 keep shutting off and stuck on samsung logo

    Quote Originally Posted by Louizel Lumpas View Post
    My 6-month old S4 shuts off about 5 times a day and goes into a boot loop, getting stuck on the samsung i9505 logo until i pull the battery out. Please help, I'm getting really tired of this and it's being really inconvenient. I tried doing a recovery boot, wiped cache partition, and when i tried to reboot the phone, it keeps saying "error" and it goes into a boot loop over and over and over again. Sometimes it doesn't function without being plugged into a charger.

    I still have a warranty, but I don't know how I'll be able to do some replacements because I bought my S4 while I was on a vacation in the Philippines. Pleaaaase help, what do I do?
    I would do a factory reset in recovery. Hopefully that will help.

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
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  3. #3  
    mhinc's Avatar

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    Default Re: S4 keep shutting off and stuck on samsung logo

    Quote Originally Posted by Louizel Lumpas View Post
    My 6-month old S4 shuts off about 5 times a day and goes into a boot loop, getting stuck on the samsung i9505 logo until i pull the battery out. Please help, I'm getting really tired of this and it's being really inconvenient. I tried doing a recovery boot, wiped cache partition, and when i tried to reboot the phone, it keeps saying "error" and it goes into a boot loop over and over and over again. Sometimes it doesn't function without being plugged into a charger.

    I still have a warranty, but I don't know how I'll be able to do some replacements because I bought my S4 while I was on a vacation in the Philippines. Pleaaaase help, what do I do?
    Is it rooted?
    Samsung Galaxy S4 SGH-I337M - 4.2.2
    Telus Mobility
    Niagara Falls, Ontario, Canada
    ---
  4. #4  

    Default Re: S4 keep shutting off and stuck on samsung logo

    You probably have the same issue as way too many ppl here: Bad battery. Just go to the shop where you bought the phone, and they'll give you a new battery for free.

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