Results 1 to 9 of 9
  1. Thread Author  Thread Author    #1  

    Default phone dies

    Hello! I have an issue with my s4 and i can't seem to find the source. It happened to me twice already in the past 2 weeks: a couple of hours after i have fully charged my battery, being on idle and having previously closed all the apps, my phone just dies and i can't turn it on without plugging it in; and when i do it starts charging from 0%. I've had this phone for about 4 months and haven't experienced anything like this until now; has anybody had this problem as well or does anyone know what might be wrong?

    Thank you!
  2. #2  
    UJ95x's Avatar

    Posts
    5,458 Posts
    Global Posts
    5,537 Global Posts
    ROM
    Slim Kat 4.4.2 Build 3

    Default Re: phone dies

    I haven't had the issue, but I've seen other members here have it as well. It's likely a bad battery. You should be able to get a free replacement from your carrier or from Samsung if you explain to them what your issue is

    Posted via Android Central App
    Everything in this post is 100% accurate...I think

    R.I.P. Motorola...and what could have been the best smartphone line ever
  3. Thread Author  Thread Author    #3  

    Default Re: phone dies

    Thanks a lot for your help! I'm a little disappointed with this but I hope it's gonna be ok after I change the battery.
  4. #4  
    srkmagnus's Avatar

    Posts
    6,751 Posts
    Global Posts
    6,754 Global Posts
    ROM
    Stock 4.4 (KitKat)

    Default Re: phone dies

    Quote Originally Posted by miss_sunshine3 View Post
    Thanks a lot for your help! I'm a little disappointed with this but I hope it's gonna be ok after I change the battery.
    Charge fully and give it a few hours of use of the charger take a screen shot of the battery stats and let's see if anything is consuming battery that shouldn't be. If everything seems OK then it's definitely a battery issue.

    Sent from my Nexus 5 using AC Forums mobile app
  5. #5  
    mhinc's Avatar

    Posts
    557 Posts
    Global Posts
    809 Global Posts

    Default Re: phone dies

    Quote Originally Posted by miss_sunshine3 View Post
    Hello! I have an issue with my s4 and i can't seem to find the source. It happened to me twice already in the past 2 weeks: a couple of hours after i have fully charged my battery, being on idle and having previously closed all the apps, my phone just dies and i can't turn it on without plugging it in; and when i do it starts charging from 0%. I've had this phone for about 4 months and haven't experienced anything like this until now; has anybody had this problem as well or does anyone know what might be wrong?

    Thank you!
    I tend to agree with UJ95x. Sounds like a bad battery.
    Samsung Galaxy S4 SGH-I337M - 4.2.2
    Telus Mobility
    Niagara Falls, Ontario, Canada
    ---
  6. Thread Author  Thread Author    #6  

    Default Re: phone dies

    Quote Originally Posted by srkmagnus View Post
    Charge fully and give it a few hours of use of the charger take a screen shot of the battery stats and let's see if anything is consuming battery that shouldn't be. If everything seems OK then it's definitely a battery issue.

    Sent from my Nexus 5 using AC Forums mobile app
    This is what it looks like, an hour after i've charged it, but it usually looks like this and it lasts for about a day and a half; i think there must be something else when the fast discharge happens because when i held it in my hand the battery was really hot
    phone dies-screenshot_2014-01-30-19-32-37.jpg
  7. #7  
    UJ95x's Avatar

    Posts
    5,458 Posts
    Global Posts
    5,537 Global Posts
    ROM
    Slim Kat 4.4.2 Build 3

    Default Re: phone dies

    Quote Originally Posted by miss_sunshine3 View Post
    This is what it looks like, an hour after i've charged it, but it usually looks like this and it lasts for about a day and a half; i think there must be something else when the fast discharge happens because when i held it in my hand the battery was really hot
    Click image for larger version. 

Name:	Screenshot_2014-01-30-19-32-37.jpg 
Views:	13 
Size:	139.9 KB 
ID:	102763
    Yeah, definitely a bad battery. It gets hot for whatever reason and drains extremely quick. Happened to me a couple of weeks after I got my S4. I was trying to drain the battery as fast as possible so I had the screen on full brightness, tons of apps updating and running in the background and I had the flashlight on.
    The phone was very warm and suddenly drained from 56% to 23% but it hasn't happened again since then

    Posted via Android Central App
    Everything in this post is 100% accurate...I think

    R.I.P. Motorola...and what could have been the best smartphone line ever
  8. Thread Author  Thread Author    #8  

    Default Re: phone dies

    Quote Originally Posted by UJ95x View Post
    Yeah, definitely a bad battery. It gets hot for whatever reason and drains extremely quick. Happened to me a couple of weeks after I got my S4. I was trying to drain the battery as fast as possible so I had the screen on full brightness, tons of apps updating and running in the background and I had the flashlight on.
    The phone was very warm and suddenly drained from 56% to 23% but it hasn't happened again since then

    Posted via Android Central App
    Thanks a lot for the advice, I'll check with my provider as soon as I can!
  9. Thread Author  Thread Author    #9  

    Default Re: phone dies

    I got it fixed; I've contacted Samsung and they've replaced my battery and it's working perfectly now. Doesn't crash any more and battery life is better than before.
    Thanks a lot you guys!

    Cheers

Similar Threads

  1. How Do I Transfer Stuff to this Phone?
    By thebignewt in forum Verizon HTC One
    Replies: 13
    Last Post: 02-07-2014, 08:06 AM
  2. Contact group members not showing up on phone
    By mikem013 in forum Android 4.1 / 4.2 / 4.3 Jelly Bean
    Replies: 4
    Last Post: 01-29-2014, 05:12 PM
  3. Can I setup a second phone number using Google Voice?
    By KatyMe in forum General Help and How To
    Replies: 3
    Last Post: 01-29-2014, 02:27 PM
  4. Copying ringtones from one phone to another?
    By MikeO89 in forum General Help and How To
    Replies: 3
    Last Post: 01-28-2014, 09:21 PM
  5. Replies: 1
    Last Post: 01-28-2014, 11:17 AM

Posting Permissions

B