Results 1 to 3 of 3
  1. Thread Author  Thread Author    #1  

    Default software issue

    hi i was having issues with my s4 recently and was advised to reset the software using kies 3 however when i tried this kies tells me that my galaxy s4 does not support initialising my phone has not been touched in anyway since i got in back in august with virgin media ive only ever done software updates through kies when they were there
    does anyone know what that means ?
    i have tried searching the internet but cannot find a straight answer
  2. #2  
    Golfdriver97's Avatar

    13,682 Posts
    Global Posts
    13,957 Global Posts
    Stock Moto X

    Default Re: software issue

    Maybe this is a Knox bootloader issue? Other than that I am not sure. This is the first I have heard of.

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
    When I let go of what I am, I become what I might be - Lao Tzu 'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
  3. #3  
    mhinc's Avatar

    579 Posts
    Global Posts
    832 Global Posts

    Default Re: software issue

    Doesn't sound rooted to me. Why can't you just do a factory restore right from the phones settings itself?
    Instead of using Kies
    Samsung Galaxy S4 SGH-I337M - 4.2.2
    Telus Mobility
    Niagara Falls, Ontario, Canada

Similar Threads

  1. Keyboard issues
    By nixzero in forum T-Mobile Samsung Galaxy Note 3
    Replies: 5
    Last Post: 02-15-2014, 03:19 AM
  2. Google now launcher Google maps issue
    By krifor03 in forum Google Nexus 5
    Replies: 1
    Last Post: 02-10-2014, 08:10 AM
  3. Has anyone found a fix for the choppy mic issue?
    By greydarrah in forum Google Nexus 5
    Replies: 5
    Last Post: 02-08-2014, 09:18 AM
  4. Google Wallet issues and buying apps
    By cmMN in forum General Help and How To
    Replies: 0
    Last Post: 02-07-2014, 06:43 PM
  5. WI-FI Connect Issue
    By bobojay in forum Moto X
    Replies: 2
    Last Post: 02-07-2014, 03:35 PM

Posting Permissions