About a month ago, like a fool, I accidentally dropped my Galaxy S4 and the screen got 2 cracks on it, no big deal for me I can fix that. I picked it up right away and everything was working fine.
That was until about last wednesday when all of a sudden anytime I go to make or answer a call I get no sound what so ever.
I cant hear them they cant hear me.
It doesnt ring through the phone but whoever I'm calling gets the call and can answer I just hear NOTHING and they cant hear me at all either.
I called Samsung and they said it was due to physical damage so they wont fix it and my provider said the same thing.
Im no stranger to fixing phones but ive never had this problem before.
Has anyone had this happen to them before or can anyone give me any idea what I need to do to fix this
I have tried:
power cycling the phone
cleaning the phone of any dirt
and played with all the settings I could think of
and more recently facory resetting the phone
I NEED HELP!!
Thank you in advance
That was until about last wednesday when all of a sudden anytime I go to make or answer a call I get no sound what so ever.
I cant hear them they cant hear me.
It doesnt ring through the phone but whoever I'm calling gets the call and can answer I just hear NOTHING and they cant hear me at all either.
I called Samsung and they said it was due to physical damage so they wont fix it and my provider said the same thing.
Im no stranger to fixing phones but ive never had this problem before.
Has anyone had this happen to them before or can anyone give me any idea what I need to do to fix this
I have tried:
power cycling the phone
cleaning the phone of any dirt
and played with all the settings I could think of
and more recently facory resetting the phone
I NEED HELP!!
Thank you in advance