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  1. Thread Author  Thread Author    #1  

    Default My new Galaxy S4 is slow, how to know if faulty?

    I got a new S4 2 weeks ago.
    However the device is much slower than I expected.
    I am switching from S3 mini, and I can notice the performance is nearly the same!

    For example: the game "Despicable me: minion rush" always lags on the opening move, and frequently during the game.
    I have lags in other games and some times normal apps like browser.

    How to identify if its faulty before going to the support center?
    I can not complain about a mobile because some games are slow

    My phone is a GT-I9500
    I tried to run AnTuTu Benchmark and I got 23304 (a worrying below average score).
    I still have relatively few apps installed (around 20), most are trusted apps.
    Last edited by NotJustAPhone; 03-02-2014 at 05:38 PM.
  2. #2  

    Default Re: My new S4 is slow, how to know if faulty?

    Reset the device. see if it helps. If not, youve only had it 2 weeks, when in doubt return it/exchange it.
  3. #3  

    Default Re: My new S4 is slow, how to know if faulty?

    Yeah just do a factory reset

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