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  1. Thread Author  Thread Author    #1  

    Default Galaxy S4 screen not responding..

    hi

    Since updating my software to KitKat the music player kept skipping music. I now can't access my phone at all, my keypad all of a sudden stopped responding so I can't unlock my phone to access it, i then factory reset it so i could get rid of my phone pin which was needed to unlock it, its still not working. all the other buttons are working and i was still receiving notifications on my phone. Any ideas what i can do next?
  2. #2  
    Golfdriver97's Avatar

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    Default Re: Galaxy S4 screen not responding..

    Welcome to the forums.
    That is really strange. Have you called your carrier about it? Or Samsung?

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