I don't know where to begin.
I've been having serious issues with my S4 and I barely use it beyond phone calls, NTKB texts, and checking email. It's been freezing up whenever I try to make a phone call. It will just hang on "Dialing..." and when I try to press "End" to start over, it freezes and will not return to normal unless I restart the phone. Note that it unfreezes when I receive a call, but unless I restart the phone, the cycle will begin again.
Sometimes when it goes to sleep and I push the power button to "wake it up" the screen will remain black, no matter how many times I push the power button. I end up having to remove the battery, which is highly irritating because I have a defender case and it is not at all easy to take off.
Samsung Apps will begin to randomly download updates in the background, but remain stuck at 21% which drains my battery. I'm unable to stop the download normally and have to Force Stop the entire process from the App settings menu.
Even though I barely hold 100MB worth of third party app data stored on my 16GB device (I store all of my media on my SD card) I continuously get the running low on device storage notification. The phone lags with key presses (there's ~a half a second delay), occasionally it runs so hot to the point where it actually burned (didn't leave a mark...just hurt) my thigh while in my pocket. And WiFi disconnects intermittently, regardless of the network I'm using (home, work, Starbucks, etc.)
I've factory reset, erased all of my data, and called Sprint wherein they just updated the PRL and some other mess that seemed to do absolutely nothing but waste my time. When I set up an appointment and took it into the Sprint store for an insurance exchange, the girl at the store was unbelievably rude telling me that because their store wasn't corporate owned that they couldn't process an exchange. Told me cross streets to another store, didn't bother to give directions, reschedule an appointment or anything, was completely apathetic to my issue, and then had the nerve to shrug her shoulders in a "whatever" format when she thought I wasn't looking.
I have been through the ringer with this damn phone (no pun intended) and am tempted to throw it through the Sprint Store window Discount Tire commercial style.
Soooooooo....anyone else having these custerfluck problems with this phone since Kit Kat and are there any known fixes? I'm at my wits end, here. So any tips/tricks would be most appreciated.
I've been having serious issues with my S4 and I barely use it beyond phone calls, NTKB texts, and checking email. It's been freezing up whenever I try to make a phone call. It will just hang on "Dialing..." and when I try to press "End" to start over, it freezes and will not return to normal unless I restart the phone. Note that it unfreezes when I receive a call, but unless I restart the phone, the cycle will begin again.
Sometimes when it goes to sleep and I push the power button to "wake it up" the screen will remain black, no matter how many times I push the power button. I end up having to remove the battery, which is highly irritating because I have a defender case and it is not at all easy to take off.
Samsung Apps will begin to randomly download updates in the background, but remain stuck at 21% which drains my battery. I'm unable to stop the download normally and have to Force Stop the entire process from the App settings menu.
Even though I barely hold 100MB worth of third party app data stored on my 16GB device (I store all of my media on my SD card) I continuously get the running low on device storage notification. The phone lags with key presses (there's ~a half a second delay), occasionally it runs so hot to the point where it actually burned (didn't leave a mark...just hurt) my thigh while in my pocket. And WiFi disconnects intermittently, regardless of the network I'm using (home, work, Starbucks, etc.)
I've factory reset, erased all of my data, and called Sprint wherein they just updated the PRL and some other mess that seemed to do absolutely nothing but waste my time. When I set up an appointment and took it into the Sprint store for an insurance exchange, the girl at the store was unbelievably rude telling me that because their store wasn't corporate owned that they couldn't process an exchange. Told me cross streets to another store, didn't bother to give directions, reschedule an appointment or anything, was completely apathetic to my issue, and then had the nerve to shrug her shoulders in a "whatever" format when she thought I wasn't looking.
I have been through the ringer with this damn phone (no pun intended) and am tempted to throw it through the Sprint Store window Discount Tire commercial style.
Soooooooo....anyone else having these custerfluck problems with this phone since Kit Kat and are there any known fixes? I'm at my wits end, here. So any tips/tricks would be most appreciated.
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