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  1. Thread Author  Thread Author    #1  

    Default Screen NOT working at all - How can I Factory Reset the Phone

    My screen isn't working at all. The store seems to think there is a crack in it so I'm getting a new one from the insurance company. I don't want to send them my current phone without wiping everything off. All the instructions online seem to need the screen to see what you're pressing. Is there any way to hard reset the phone without using the screen?
  2. #2  
    Golfdriver97's Avatar

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    Default Re: Screen NOT working at all - How can I Factory Reset the Phone

    Welcome to the forums.

    Look at this: [Guide] Rebooting into Recovery Mode for the Galaxy S2, S3, and Tab2.

    Follow instructions for the S3, and click factory reset.
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  3. #3  
    srkmagnus's Avatar

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    Default Re: Screen NOT working at all - How can I Factory Reset the Phone

    Quote Originally Posted by SlumberRina View Post
    My screen isn't working at all. The store seems to think there is a crack in it so I'm getting a new one from the insurance company. I don't want to send them my current phone without wiping everything off. All the instructions online seem to need the screen to see what you're pressing. Is there any way to hard reset the phone without using the screen?
    If you have no access to the screen then you can't reset it. Have you looked into a replacement or fix?
  4. #4  
    troshs's Avatar

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    Default Re: Screen NOT working at all - How can I Factory Reset the Phone

    Op stated that a replacement was on the way. The problem is wiping the old phones data for security purposes.

    Op- are you able to plug it in to a computer with any luck? If so, can you get into it with Samsung Kies (downloaded from Samsung website?)

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  5. #5  

    Default Re: Screen NOT working at all - How can I Factory Reset the Phone

    Usually you have to allow Kies to operate no display no nothing honestly I would of just went to a repair shop and have the screen replaced or being it's out of warranty doing it yourself?? Not that hard with a tool kit and a blow dryer

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
  6. #6  
    troshs's Avatar

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    Default Re: Screen NOT working at all - How can I Factory Reset the Phone

    Damn. Was the only thing I could think of. What about a Samsung rep at a best buy somewhere near? Maybe they could help. They hooked my phone up to company software on their computer when they went to do something with mine. Other than that, I don't think there's much you can do except trust the company, as far as I know, wiping the thing is the first thing they do when they can.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk
    Studies were done extensively, but have concluded that yes, the bird is the word.
  7. #7  

    Default Re: Screen NOT working at all - How can I Factory Reset the Phone

    Well the only thing I can suggest if your getting an insurance replacement if your that paranoid drop it in a bucket of water

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
  8. Thread Author  Thread Author    #8  

    Default Re: Screen NOT working at all - How can I Factory Reset the Phone

    Thanks!

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