Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 5 of 5
  1. Thread Author  Thread Author    #1  

    Default Galaxy S4 cant hear calls and no one can hear me

    So about a week ago my phone decided to not let me hear phone calls anymore nor can anyone hear me. Headphones dont work, the mic wokrs, so idk whats wrong with it. Heres the strange thing stuff like Facebook Call and Skype all work and people can hear me clear as day. I have factory reset it twice (once with my backup & once without), i have done a battery pull, and i have no idea whats wrong with it. Help please!!!
    Samsung Galaxy S4, Rogers Network (Canada), 16 GB
  2. #2  
    mhinc's Avatar

    Posts
    713 Posts
    Global Posts
    975 Global Posts

    Default Re: Galaxy S4 cant hear calls and no one can hear me

    Quote Originally Posted by bauer814 View Post
    So about a week ago my phone decided to not let me hear phone calls anymore nor can anyone hear me. Headphones dont work, the mic wokrs, so idk whats wrong with it. Heres the strange thing stuff like Facebook Call and Skype all work and people can hear me clear as day. I have factory reset it twice (once with my backup & once without), i have done a battery pull, and i have no idea whats wrong with it. Help please!!!
    Samsung Galaxy S4, Rogers Network (Canada), 16 GB
    Have you dropped it or had water damage? I would contact Rogers or 1-800-SAMSUNG
    Samsung Galaxy S4 SGH-I337M - 4.2.2
    Telus Mobility
    Niagara Falls, Ontario, Canada
    ---
  3. #3  

    Default Re: Galaxy S4 cant hear calls and no one can hear me

    I believe I'm having the same problem starting about the same time 4/20/2014.
    Curious, do you headphones work for a plain old telephone call?

    My situation....
    Moto X Developer Edition, stock Android 4.4
    Phone call audio works for both microphone and headphones
    Skype or Google Hangouts have no headphone audio, the microphone "may" work, but it may also be the microphone on the handset picking up the sound.

    Originally I thought this was a Skype problem until I verified it's the same problem in Hangouts. It's not a hardware problem because the headphones and microphone work on a phone call.
  4. #4  

    Default Re: Galaxy S4 cant hear calls and no one can hear me

    I have experienced for the first time this evening around 6:30 p.m. right after leaving class. I could not hear the person on the other end of my phone and they could not hear me. I've tried everything. No I have not dropped it or had water contact. REALLY

    How can I call Samsung when they will not be able to hear me and I don't have another phone. This is ridiculous. To think I was going to get the Note 4.
  5. #5  

    Default Re: Galaxy S4 cant hear calls and no one can hear me

    Anybody find a fix for this? After 11 months this problem started for me 2 weeks ago, now it happens every day. I'm rebooting 7-8 times a day and Verizon has no clue or fix for it.

    Please help.

Similar Threads

  1. galaxy s5 top status bar showing doubles?
    By sams5 009 in forum Other OS's and Devices
    Replies: 2
    Last Post: 04-27-2015, 12:17 PM
  2. URGENT : APNs locked can't chose my option !
    By Aimar_69 in forum HTC One M7
    Replies: 1
    Last Post: 05-28-2014, 02:58 AM
  3. Hangouts is now broken for me...
    By ageyoung24 in forum Google Nexus 5
    Replies: 14
    Last Post: 05-14-2014, 06:43 AM
  4. TURN-OFF downloaded apps like the built in ones?
    By pcguys in forum Android 4.4 KitKat
    Replies: 4
    Last Post: 04-23-2014, 10:47 PM
  5. Help questions going from old galaxy nexus to S5.
    By srfoot in forum Samsung Galaxy S5
    Replies: 0
    Last Post: 04-23-2014, 07:22 PM

Posting Permissions