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  1. Thread Author  Thread Author    #1  

    Default weak reception/no service switches off automatically

    I need help recently I dropped my phone on floor s4 stopped working took battery out put it back in tart working for a while but allow of a sudden my reception signal went down and then my phone froze and switched off automatically then I left it switched off for a while and put it back on reception signal was fine for a day whenever the reception signal goes flat it decides to witch off can anyone tell me what I can do to fix this please as soon as possible
  2. #2  
    mhinc's Avatar

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    Default Re: weak reception/no service switches off automatically

    Quote Originally Posted by sahqib View Post
    I need help recently I dropped my phone on floor s4 stopped working took battery out put it back in tart working for a while but allow of a sudden my reception signal went down and then my phone froze and switched off automatically then I left it switched off for a while and put it back on reception signal was fine for a day whenever the reception signal goes flat it decides to witch off can anyone tell me what I can do to fix this please as soon as possible
    You obviously damaged the Antenna or something of sorts when you dropped it. You can fix it next time by spending $40 bucks on a case so when you drop your phone that doesn't happen.
    Otherwise, if you aren't too tech savvy, and based on you posting this, I am guessing you aren't. You can take it to an authorized Samsung repairer. Or call 1-800-Samsung
    sahqib likes this.
  3. #3  

    Default Re: weak reception/no service switches off automatically

    Mhinc is right, the problem is with the antenna. Take your phone to service point

    Sent from my GT-N7100 using AC Forums mobile app
    sahqib likes this.

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