Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 3 of 3
  1. Thread Author  Thread Author    #1  

    Default advice please screen stopped working for a hour

    I got a Samsung galaxy s4 active warranty replacement today from att and the phone worked for 10 mins without a sim card in it just charging... The phone screen didn't want to turn on when I checked to see if the phone was working properly and charging. Couldn't get it to light up for 20 mins I was on phone with att and decided to have them call back when my husband phone is home since we have same s4 actives. After 2 hours of working with the phone finally I got the screen to work.. what should I tell att when I get the call back. I have no idea how I got it to work besides me pulling battery in and out
  2. Thread Author  Thread Author    #2  

    Default Re: advice please screen stopped working for a hour

    Update after getting phones screen to turn on now it functions when it feels like it as it's going completely black and turns back on when it chooses to I'm on a call with device and it keeps call but the screen blacks out and turns on by its self after periods of time. .. I was scrolling forum and same issue
  3. #3  
    mhinc's Avatar

    Posts
    692 Posts
    Global Posts
    954 Global Posts

    Default Re: advice please screen stopped working for a hour

    Quote Originally Posted by Brittany Nuckols View Post
    Update after getting phones screen to turn on now it functions when it feels like it as it's going completely black and turns back on when it chooses to I'm on a call with device and it keeps call but the screen blacks out and turns on by its self after periods of time. .. I was scrolling forum and same issue
    If this was a warranty replacement, you simply need to get back on the phone with AT&T and tell them the replacement they sent you is defective as well and you want another.
    Not much else you can do.
    Samsung Galaxy S4 SGH-I337M - 4.2.2
    Telus Mobility
    Niagara Falls, Ontario, Canada
    ---

Similar Threads

  1. LockScreen and Notifications on lock screen
    By DCRicky in forum Samsung Galaxy S5
    Replies: 22
    Last Post: 09-01-2014, 08:22 PM
  2. Black screen after "wipe data for all users"
    By boka003 in forum General Help and How To
    Replies: 2
    Last Post: 06-12-2014, 07:34 AM
  3. Widget for my bookmarks?
    By tSher in forum Samsung Galaxy S5
    Replies: 2
    Last Post: 05-05-2014, 01:10 PM

Posting Permissions