1. thompson1938's Avatar
    I updated my software for my Samsung galaxy s4 yesterday and now every time I try to go online a white rectangular box covers part of my screen, including my keypad which means I can't type in any web addresses or anything. Anyone know how to fix this problem?
    06-08-2014 01:12 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does it go away after rebooting?

    If not, try booting into Recovery and clearing the system cache partition: Reset: Samsung Galaxy S 4 | T-Mobile Support
    06-08-2014 01:16 PM
  3. thompson1938's Avatar
    I will try that, thanks for your help
    06-08-2014 01:24 PM

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