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  1. Thread Author  Thread Author    #1  

    Default S4 screen turns off when hand is above sensors then turns back on

    I dropped my Galaxy S4 from about a meter or so on top of some wires and the wood floor. The top cracked and every time I put anything over the right side sensors about 2-3 inches about it, the screen turns off and when its not being covered it turns back on. Do I have to replace the screen or LCD?
    Also if it is the LCD how much would it cost, same for to replace the screen. Got my S4 3-4 weeks ago.
    This is how the crack looks like S4 screen turns off when hand is above sensors then turns back on-10410133_10204017279021446_8286092741849813831_n.jpg
  2. #2  

    Default Re: S4 screen turns off when hand is above sensors then turns back on

    Sorry to hear that. It really sucks to damage a new device. , especially if like me you waited a good while for it.
    I dropped mine in the Toilet. 2 weeks after purchase..

    Fortunately for me. I bought it with a credit card.

    Phone retailers replaced phone at a discount.
    Card company refunded full purchase price.
    If you bought by credit card.. Check it out.

    Hope it works out well for you.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk
  3. #3  

    Default Re: S4 screen turns off when hand is above sensors then turns back on

    Quote Originally Posted by Ronald Chu View Post
    I dropped my Galaxy S4 from about a meter or so on top of some wires and the wood floor. The top cracked and every time I put anything over the right side sensors about 2-3 inches about it, the screen turns off and when its not being covered it turns back on. Do I have to replace the screen or LCD?
    Also if it is the LCD how much would it cost, same for to replace the screen. Got my S4 3-4 weeks ago.
    This is how the crack looks like Click image for larger version. 

Name:	10410133_10204017279021446_8286092741849813831_n.jpg 
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    The far right sensor is the proximity sensor. It's function is to turn the screen off when next your head/ear for a call or when slipped into a pocket or handbag
  4. Thread Author  Thread Author    #4  

    Default Re: S4 screen turns off when hand is above sensors then turns back on

    Quote Originally Posted by Bosbouer View Post
    The far right sensor is the proximity sensor. It's function is to turn the screen off when next your head/ear for a call or when slipped into a pocket or handbag
    After my phone got cracked it began to turn off and on like this, do I have to turn off a function or get the LCD fixed?
  5. #5  

    Default Re: S4 screen turns off when hand is above sensors then turns back on

    The proximity sensor is on by default.

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