1. Dale-Kelly Ocock's Avatar
    I just updated my Samsung Galaxy III and cannot get my email now. It will not retrieve emails and says it was last updated yesterday @ 6:07am which was shortly before I downloaded the new update NE1.

    Has anyone else had this problem? I went in and checked all my account set up info and password and they are all fine. When I get in my email, the sync button is moving and it says it is loading messages but I get nothing. I am not getting an error message either so it thinks it is going through. Any advice?

    Thanks!
    07-02-2014 10:35 AM
  2. livelysh's Avatar
    We are having the same problem with one of our phones since we updated it on June 28th. We have tried everything and nothing seems to be correcting the sync problem. Did you have any luck correcting it on your phone?
    Thanks
    07-09-2014 07:26 AM
  3. lywatson's Avatar
    I had he same problem with my email not being received on the phone, but it saying that the Sync was up to date.
    I ended up deleting that Email account on my Galaxy III S, and then adding it again. Now it's working. Has anyone had a problem with the Camera not working? Since my NE1 update, my Camera can't take pictures. Keeps saying it failed.
    07-09-2014 01:36 PM

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