Can not upgrade to Kitkat
Is anyone able to help?
I am unable to update my Samsung Galaxy 2 to Kitkat.
It WAS on Kitkat but after a corrupted memory card issue I was forced to reset to factory settings. (Jellybean)
I've since tried to update to kitkat again via Settings -> About Device -> Software Update -> Update.
However this only tells me that my phone it up to date.
- 07-07-2014, 06:34 PM #2
- 1,413 Posts
- Stock JB 4.1.2
Ate you sure it's on Jellybean? Did Kitkat fully install? A factory reset won't take you back to a previous OS, if you were on Kitkat before the reset, you should be on Kitkat afterwards as well. Can you take a screenshot of your 'about phone' that shows what OS version you're on?
- 07-08-2014, 08:29 AM #6
- 08-04-2014, 07:19 AM #7
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